Front Desk Coordinator I

GI Alliance; South Windsor (CT); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Front Desk Coordinator to enhance patient experiences at their South Windsor Care Center. This full-time role involves scheduling appointments, managing insurance information, and collaborating with a dynamic team. With a strong emphasis on compassionate care, the practice values its employees and has been recognized as a Top Workplace multiple times. Join a fast-growing team where your contributions will make a real difference in patient care and experience. If you are passionate about healthcare and possess strong communication skills, this opportunity is perfect for you.

Benefits

401(k)

Dental Insurance

Health Insurance

Vision Insurance

Paid Time Off

Life Insurance

Employee Assistance Program

Flexible Spending Account

Qualifications

• 3+ years of professional experience in a front desk role in a medical setting.
• Excellent communication and problem-solving skills are essential.

Responsibilities

• Schedule visits and confirm appointments while documenting in Epic EMR.
• Assist with EMR questions and manage electronic messages accurately.

Skills

Communication Skills

Problem-Solving Abilities

Attention to Detail

Education

High School Diploma or Equivalent

Tools

Epic EMR

Microsoft Office

Job description

Join to apply for the Front Desk Coordinator I role at GI Alliance

Connecticut GI, a division of GI Alliance, is looking for a full-time experienced Front Desk Coordinator to join our South Windsor Care Center. We are the largest gastroenterology practice in Connecticut with 31 Care Centers and growing. Our employees are the foundation of our practice, and we have been named a TOP WORKPLACE 8 times! We pride ourselves on providing comprehensive and compassionate care, treating every patient as family.

Why Work for CTGI

• Selected as a Top Workplace 8 Times
• Competitive Pay
• Fast-Growing Practice

Responsibilities

• Providing Remarkable Patient Experience: scheduling visits, confirming appointments, updating insurance and demographic info, answering calls, and documenting in Epic EMR.
• Attention to Detail: managing electronic messages and alerts accurately.
• Team Collaboration: assisting with EMR questions and administrative tasks.
• Processing insurance authorizations as needed.
• Monitoring provider schedules and correcting errors.

Qualifications

• High School Diploma or Equivalent
• Excellent communication skills
• Strong problem-solving abilities
• 3+ years of professional experience, including front desk in a medical setting
• Experience with EMR systems; Epic experience is a plus

Additional Details

Job Type: Full-time

Salary: From $18.00/hour, depending on experience

Benefits

• 401(k), Dental, Health, Vision insurance
• Employee assistance, Flexible spending, Paid time off, Life insurance

Schedule

• 8-hour Day Shift, Monday to Friday, 8:00am – 5:00pm

Education & Experience

• High school or GED required
• Minimum 3 years in customer service and Microsoft Office; 1 year in EMR preferred

Location

In person at South Windsor, CT

Additional Requirements

• Entry level (1-4 years) or meeting basic job requirements with supervision
• Knowledge of clinic policies, computer applications, and basic arithmetic
• Skills in operating office equipment, handling paperwork, communication, and organizing tasks

GI Alliance is an Equal Opportunity Employer. All offers contingent on pre-employment background check. Complete application required. No phone calls or agencies.