Front Desk Coordinator I

Smile Doctors; Montgomery (AL); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading Orthodontic Support Organization as a Front Desk Coordinator I. You'll be the first point of contact for patients, managing appointments, insurance verification, and providing exceptional service. Enjoy a supportive culture with opportunities for growth and competitive benefits.

Benefits

Medical, dental, vision, and life insurance

Short and long-term disability coverage

401(k) plan

Two weeks of paid time off

Discounts on braces and clear aligners

Qualifications

• One year of administrative experience preferred.
• Bilingual skills are a plus.

Responsibilities

• Greets and receives patients, determines the nature of their visit.
• Schedules appointments and verifies insurance information.
• Handles payments and updates patient information.

Skills

Communication

Listening

Education

High School Diploma

Job description

Looking for a career that makes you smile?

We're seeking a Front Desk Coordinator I to join our growing team.

How You'll Make Us Better

• Greets and receives patients, determines the nature of their visit, and notifies the appropriate team member(s).
• Performs various administrative duties.

Your responsibilities include:

• Welcoming visitors and providing information about clinic features.
• Answering, screening, routing incoming calls, and taking messages as needed.
• Checking in patients and collecting information during their first visit.
• Verifying insurance information.
• Notifying clinicians of patient arrivals and readiness.
• Scheduling appointments for returning patients.
• Printing or reprinting appointment reminders and school/work excuses.
• Making necessary changes to the patient schedule.
• Coordinating payment arrangements or resolving account issues.
• Handling shipments and mail.
• Processing payments and posting to accounts.
• Updating charts and patient information.
• Driving internal marketing initiatives and encouraging participation from everyone.

Your Special Skills

We value our company culture and heritage of excellence. If you possess the following, you'll be a great fit:

• Effective verbal and written communication skills.
• Good listening skills and the ability to understand information clearly.

Prerequisites for Success

• High School Diploma or equivalent.
• One (1) year of administrative experience preferred.
• Bilingual skills are a plus but not required.

The Perks

In exchange for your contributions, we offer:

• Competitive salary.
• Medical, dental, vision, and life insurance.
• Short and long-term disability coverage.
• 401(k) plan.
• Two weeks of paid time off in your first year plus paid holidays.
• Discounts on braces and clear aligners for you and your family members.

Why Kingry Orthodontics powered by Smile Doctors?

As the nation's leading Orthodontic Support Organization, Smile Doctors partners with Kingry Orthodontics to provide exceptional patient care with a hometown touch. Our mission is to love people first, straighten teeth second, and maintain a people-first culture in a fun, encouraging environment.

We offer every team member the opportunity to be part of something bigger. We nurture talents and strengths, helping each person find success in their career and beyond. As the fastest-growing organization of our kind in the industry, we're looking for passionate, innovative professionals to join us in changing the way the world smiles.

This is a fantastic opportunity to grow with an expanding organization! Apply today!