Front Desk Coordinator I

Smile Doctors

Ludington (MI)

On-site

USD 30,000 - 40,000

Full time

14 days+

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Benefits offered by this job

Medical, dental, vision, and life insurance

401(k) plan

2 weeks paid time off in the first year

Job summary

A healthcare organization is seeking a Front Desk Coordinator I to enhance patient experiences through effective communication and administrative support. Responsibilities include greeting patients, managing appointments, verifying insurance, and contributing to a friendly clinic atmosphere. Ideal candidates should possess strong communication skills, basic Microsoft Office knowledge, and a desire to build rapport with patients.

Qualifications

Ability to communicate effectively verbally and in writing.
Ability to listen and understand information verbally and in writing.

Responsibilities

Greets and receives customers, determines nature of visit, and notifies appropriate team members.
Performs various administrative duties like answering calls and checking-in patients.

Skills

Effective communication

Listening skills

Education

Basic knowledge of Microsoft Office

Job description

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Join to apply for the Front Desk Coordinator I role at Smile Doctors

The vision of Smile Doctors is our people-first culture which creates an environment of passionate, caring Team Members dedicated to providing fun and encouraging relationships with each other and our patients. Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We focus on the importance of the individual and recognize that each person on our Team has something great to offer. We recognize talents and strengths and take care to nurture those abilities to help our Team Members grow into successful people in their careers, in our organization, and beyond.

Looking for a career that makes you smile?

We’re seeking a Front Desk Coordinator I to join our growing team.

How You’ll Make Us Better

Greets and receives customers, determines nature of visit, and notifies appropriate team member(s).

Performs various administrative duties.

Welcomes visitors to the practice and provides information about clinic features
Answers, screens, and routes incoming calls and takes messages as needed
Checks-in and collects general information from patients on their first visit
Verifies insurance information
Notifies clinicians of patient arrival and readiness
Makes appointments for returning patients as necessary
Prints/reprints appointment reminders and school/work excuses
May make changes to the patient schedule as necessary
Coordinates payment arrangements or account resolution
Receives, stores, and delivers shipments and mail
Takes payments and posts to account
Updates charts and patient information
Drives internal marketing initiatives and fosters participation from everyone

Your Special Skills

We’re proud of our company culture and heritage of awesomeness. If you’ve got the following, you’ll fit right in:

Ability to communicate effectively verbally and in writing
Ability to listen and understand information verbally and in writing

Prerequisites For Success

Basic knowledge of Microsoft Office
Ability build rapport with patients
Ability to establish and maintain good working relationships with patients and coworkers

The Perks

In exchange for the dynamic contribution you’ll bring to our team, we offer:

Competitive salary
Medical, dental, vision and life insurance
Short and long-term disability coverage
401(k) plan
2 weeks paid time off in your first year + paid holidays
Discounts on braces and clear aligners for you and your family members

Why Smile Doctors?

As the nation’s leading Orthodontic Support Organization, Smile Doctors partners with local orthodontic practices to offer world-class patient care with hometown heart. We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment.

Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person’s abilities to help them find success in their career and beyond. As the fastest-growing organization of our kind in the industry, we’re looking for passionate, innovative professionals who can join us in changing the way the world smiles.

This is the perfect opportunity to grow with an expanding organization! Apply today!

Smile Doctors and all our affiliating practices are proud to be an equal opportunity workplace and welcome diversity in our organization. We do not discriminate against any team member or applicant for employment regardless of age, race, color, national origin, religion, disability, veteran status, sex, sexual orientation, or gender identity.

Seniority level