Front Desk Coordinator

Smile Doctors; Morris (AL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, vision, and life保险

Disability coverage

401(k) plan

PTO + holidays

Brace discounts

Job summary

Associated Orthodontists is seeking a Front Desk Coordinator I to join our growing team. This role involves greeting patients, handling check-ins, verifying insurance, and coordinating appointments.

You’ll also manage calls, assist with scheduling, and support billing processes to ensure smooth daily operations. The position offers a competitive salary, comprehensive benefits, and opportunities for growth within our friendly, patient-centered practice.

Qualifications

• High School Diploma or equivalent.
• One year of administrative experience preferred.
• Bilingual a plus, but not required.

Responsibilities

• Greet and receive customers, determine visit type, and notify team members.
• Perform general administrative duties and support the front desk workflow.
• Welcome visitors and provide information about clinic features.

Skills

Clear communication

Verbal & written skills

Education

High School Diploma or equivalent

Job description

Looking for a career that makes you smile?

Associated Orthodontists is seeking a Front Desk Coordinator I to join our growing team.

How you’ll make us better:

• Greet and receive customers, determines nature of visit, and notifies appropriate team member(s).
• Performs various administrative duties.Performs various administrative duties.Performs various administrative duties.Performs various administrative duties.
• Welcomes visitors to the practice and provides information about clinic features
• Answers, screens, and routes incoming calls and takes messages as needed
• Checks-in and collects general information from patients on their first visit
• Verifies insurance information
• Notifies clinicians of patient arrival and readiness
• Make appointments for returning patients as necessary
• Prints/reprints appointment reminders and school/work excuses
• May make changes to the patient schedule as necessary
• Coordinates payment arrangements or account resolution
• Receives, stores, and delivers shipments and mail
• Takes payments and posts to account
• Updates charts and patient information
• Drives internal marketing initiatives and fosters participation from everyone

Your special skills:

We’re proud of our company culture and heritage of awesomeness. If you’ve got the following, you’ll fit right in:

• Ability to communicate effectively verbally and in writing
• Ability to listen and understand information verbally and in writing

Prerequisites for success:

• High School Diploma or equivalent required
• One (1) year of administrative experience preferred
• Bilingual a plus, but not required

The Perks:

In exchange for the dynamic contribution you’ll bring to our team, we offer:

• Competitive salary
• Medical, dental, vision and life insurance
• Short and long-term disability coverage
• 401(k) plan
• 2 weeks paid time off in your first year + paid holidays
• Discounts on braces and clear aligners for you and your family members

Why Associated Orthodontists?

We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment.

We offer every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person’s abilities to help them find success in their career and beyond. As the fastest-growing organization of our kind in the industry, we’re looking for passionate, innovative professionals who can join us in changing the way the world smiles.