Front Desk Coordinator (Dental)

CPF Dental; Florence (AL); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Competitive compensation

Performance-based bonus opportunities

Paid time off and paid holidays

401(k)

Job summary

Signature Smile in Florence, AL is seeking an experienced Treatment Coordinator to join our dental team. This role covers front desk duties and assists in coordinating patient treatment, financing options, and overall patient experience from check-in to treatment room.

You will collaborate with the Office Manager and clinical team to ensure smooth daily operations, accurate records, and a welcoming environment for every patient.

Qualifications

• Treatment coordination or dental front-office experience is a plus.
• Confident discussing treatment, finances, and insurance with patients.
• Excellent communication and relationship-building skills.
• Organized, proactive, and comfortable in a fast-paced practice.
• A positive, team-first attitude with a passion for patient care.

Responsibilities

• Present treatment plans and confidently review financial and payment options with patients.
• Follow up on unscheduled treatment and help patients move forward with recommended care.
• Support front-office functions including phones, check-in/out, payments, insurance, and patient records.
• Assist the Office Manager with daily operations, reporting, and administrative needs.
• Partner with doctors and the clinical team to deliver an outstanding patient experience.

Skills

Treatment coordination

Front-office experience

Communication skills

Organization

Team player

Job description

Front Desk Coordinator/Treatment Coordinator

Signature Smile | Florence, AL

Help Patients Say “Yes” to a Healthier Smile

Signature Smile is looking for an experienced, personable Treatment Coordinator to join our Florence team.

This is a key patient-facing role for someone who loves building relationships, helping patients understand their treatment, and creating an exceptional experience from the front desk to the treatment room. You'll also work closely with our Office Manager to support the day-to-day success of the practice.

What You'll Do

• Present treatment plans and confidently review financial and payment options with patients


• Follow up on unscheduled treatment and help patients move forward with recommended care


• Support front-office functions including phones, check-in/out, payments, insurance, and patient records


• Assist the Office Manager with daily operations, reporting, and administrative needs


• Partner with doctors and the clinical team to deliver an outstanding patient experience

What We're Looking For

• Treatment coordination or dental front-office experience is a plus


• Confident discussing treatment, finances, and insurance with patients


• Excellent communication and relationship-building skills


• Organized, proactive, and comfortable in a fast-paced practice


• A positive, team-first attitude with a passion for patient care

Why Signature Smile?

• Competitive compensation


• Performance-based bonus opportunities


• Paid time off and paid holidays


• 401(k)


• Career growth opportunities through Marquee Dental Partners


• Supportive, patient-focused team environment

At Signature Smile, we're looking for someone who can make patients feel comfortable, keep the day moving, and help our team deliver an exceptional dental experience.

If you're an experienced dental professional ready to take the next step in your career, we'd love to meet you.