Front Desk Coordinator: Client-Focused Admin Support

Evolving Solution Services; Southfield (MI); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Job summary

Buckfire Law Firm in Southfield, MI is seeking a Receptionist to manage the front office with a professional and welcoming demeanor. You will handle calls, greet clients, organize conference rooms, manage mail, and support multiple departments with accurate data entry.

The ideal candidate has superb communication, strong organization, and a client-focused attitude. Proficiency with Captorra and Neos is valued, and the role offers a collaborative environment with health benefits and paid time off.

Qualifications

• Professional demeanor and client-focused attitude.
• Excellent verbal communication and interpersonal skills.
• Strong organizational skills with attention to detail.
• Proficiency with Captorra and Neos for data entry and task management.
• Able to follow instructions and work collaboratively in a team.

Responsibilities

• Answer all incoming calls following scripts and procedures.
• Direct calls to appropriate staff members and intake specialists.
• Greet clients and office guests professionally.
• Maintain conference rooms, lounge, lobby, and stocked bathrooms.
• Process mail, manage office supplies, and support filing and scanning.
• Assist with intake data entry and support attorneys and management as needed.

Skills

Professional demeanor

Client-focused attitude

Excellent verbal communication

Strong organizational skills

Team collaboration

Coachable/open to feedback

Follow instructions

Attention to detail

Reliable and proactive

Tools

Captorra

Neos

Job description

Buckfire Law Firm in Southfield, MI is seeking a Receptionist to manage the front office with a professional and welcoming demeanor. You will handle calls, greet clients, organize conference rooms, manage mail, and support multiple departments with accurate data entry.

The ideal candidate has superb communication, strong organization, and a client-focused attitude. Proficiency with Captorra and Neos is valued, and the role offers a collaborative environment with health benefits and paid time off.