Compassionate Client Care Receptionist

Northstar-Memorial-Group; Dallas (TX); On-site; USD 27,000 - 38,000; Full time

Job summary

NorthStar Memorial Group in Dallas, TX is seeking a receptionist at Restland Funeral Home to be the friendly first point of contact for families and visitors, supporting our administrative team during every stage of the client life cycle.

Responsibilities include answering phone calls, directing inquiries, greeting visitors, handling mail and courier deliveries, and providing accurate information about locations, departments, employees, and services offered.

Qualifications

• High School Diploma or equivalent education.
• 6+ months of customer service or receptionist experience.
• Basic computer skills, MS Word and Outlook.
• Professional communication skills.

Responsibilities

• Answer phone calls and direct them to the appropriate person.
• Assist in answering customer questions and resolving any issues.
• Collect, sort, distribute, and prepare mail and schedule courier deliveries.
• Greet visitors and direct them to the appropriate location.
• Provide information about location such as departments, offices, employees, and services offered.

Skills

Customer service

Phone skills

Professional communication

Education

High School Diploma

Tools

MS Word

Outlook

Job description

NorthStar Memorial Group in Dallas, TX is seeking a receptionist at Restland Funeral Home to be the friendly first point of contact for families and visitors, supporting our administrative team during every stage of the client life cycle.

Responsibilities include answering phone calls, directing inquiries, greeting visitors, handling mail and courier deliveries, and providing accurate information about locations, departments, employees, and services offered.