Front Desk Coordinator - Caring Campus (On-Call)

Avamere Skilled Advisors, LLC; Rio Rancho (NM); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

401(k) Retirement Plan

Paid Time Off (PTO)

Employee Assistance Program (EAP)

HSA/FSA options

Voluntary & Supplemental Insurance

Job summary

Avamere Skilled Advisors, LLC in Rio Rancho seeks a friendly Receptionist for an on-call role at the Avamere at Rio Rancho campus, a hub for independent living, memory care and assisted living residents. You will greet visitors, answer phones, coordinate mail and appointments, and support campus operations with organized clerical tasks in a compassionate healthcare setting.

This on-call position requires excellent communication, confidentiality, and the ability to manage multiple tasks while

Qualifications

• One or more years of clerical experience, preferably in healthcare.
• Excellent communication with residents, families, and staff.
• Ability to manage multiple tasks, prioritize, and maintain records.
• Maintain confidentiality and honesty to a high standard.
• Strong problem-solving skills and attention to detail.

Responsibilities

• Warmly welcome visitors, residents, and staff, providing information and directing them as needed.
• Answering and directing phone calls, taking messages, and ensuring prompt communication.
• Answering questions about the facility, resident status, services, and general information.
• Managing mail, packages, and deliveries; scheduling appointments; assisting with filing, data entry, and other light clerical duties.
• Keeping accurate records of visitors, deliveries, and appointments, and ensuring the confidentiality of sensitive information.
• Maintaining a clean and organized reception area and contributing to a positive atmosphere.
• Facilitating communication between residents, families, and staff, and escalating concerns to appropriate personnel.
• Assisting with transportation scheduling, guest meal coordination, and other tasks as needed.
• Ensuring all necessary information is up-to-date and readily available.
• Other duties as assigned.

Skills

Communication

Multitasking

Phone handling

Front desk

Confidentiality

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Avamere Skilled Advisors, LLC in Rio Rancho seeks a friendly Receptionist for an on-call role at the Avamere at Rio Rancho campus, a hub for independent living, memory care and assisted living residents. You will greet visitors, answer phones, coordinate mail and appointments, and support campus operations with organized clerical tasks in a compassionate healthcare setting.

This on-call position requires excellent communication, confidentiality, and the ability to manage multiple tasks while