Front Desk Coordinator - Boise, ID

The Joint Chiropractic; Boise (ID); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a leading wellness organization as a part-time team member. This role involves customer engagement, selling memberships, and ensuring high-quality service at The Joint Chiropractic. Ideal candidates will have strong sales experience and a passion for health and wellness, thriving in a collaborative and fast-paced environment.

Benefits

Medical benefits included

Qualifications

• At least one year of previous sales experience.
• Strong communication skills with members and patients.
• Ability to educate patients on wellness offerings.

Responsibilities

• Provide excellent service to members and patients.
• Greet members and check them in for appointments.
• Gain memberships to meet sales goals.

Skills

Customer service orientation

Sales experience

Strong phone skills

Strong computer skills

Ability to multitask

Education

High school diploma or equivalent (GED)

Job description

Are you looking for a company where you can grow your career and advance?

Are you goal-oriented, self-motivated, and proactive by nature?

Do you have a passion for health and wellness and love sales?

If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic, we provide world-class service to our patients, and we invite you to join our caring team. Let us turn your passion for health and wellness and your love of helping people into a rewarding career. We have continually advanced the quality and availability of chiropractic care in the wellness industry.

Part-time: Under 30 hours

Medical benefits included

$15.50 per hour + BONUS potential

What we are looking for in YOU and YOUR skillset!

• Driven to climb the company ladder!
• Possess a winning attitude!
• Have a high school diploma or equivalent (GED).
• Complete transactions using point of sale software and ensure all patient accounts are current and accurate.
• Have strong phone and computer skills.
• Have at least one year of previous sales experience.
• Participate in marketing/sales opportunities to attract new patients.
• Be able to prioritize and perform multiple tasks.
• Educate patients on wellness offerings and services.
• Share personal chiropractic experiences and stories.
• Work cohesively with others in a fun and fast-paced environment.
• Have a strong customer service orientation and communicate effectively with members and patients.
• Manage the flow of patients through the clinic in an organized manner.

Essential Responsibilities

• Provide excellent service to members and patients.
• Gain memberships to meet sales goals.
• Greet members and patients upon arrival and check them in for their appointments.
• Answer phone calls.
• Re-engage inactive members.
• Stay updated on membership options, packages, and promotions.
• Support team goals and foster positive relationships with team members.
• Maintain cleanliness and organization of the clinic workspace.
• Confidently present and sell memberships and visit packages.
• Keep management informed of member concerns and follow policies and procedures.
• Be willing to learn and grow.
• Accept constructive criticism positively and use it as a learning opportunity.
• Office management or marketing experience is a plus!
• Able to stand and/or sit for long periods and lift up to 50 pounds.
• Uphold The Joint Chiropractic's core values of trust, integrity, excellence, respect, and accountability.

About The Joint Chiropractic: The Joint Corp. revolutionized access to chiropractic care with its retail healthcare model in 2010. Today, it is the nation's largest operator, manager, and franchisor of chiropractic clinics, with over 700 locations nationwide and nearly 11 million patient visits annually. Recognized on Forbes’ 2022 America's Best Small Companies list and Fortune’s 100 Fastest-Growing Companies list, The Joint Chiropractic is a leader where healthcare meets retail. For more information, visit www.thejoint.com.

Business Structure: The Joint Corp. is a franchisor and operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia, and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your sole employer, with employment terms set independently, including wages and benefits.