Front Desk Coordinator

North American Dental Group (NADG); West Virginia; On-site; USD 30,000 - 45,000; Full time

Job summary

Une entreprise innovante dans le secteur dentaire recherche un Front Desk Coordinator pour offrir une expérience client exceptionnelle. Ce poste implique la gestion des informations financières, des rendez-vous et le soutien aux patients. Le candidat idéal devrait avoir une expérience dans le service à la clientèle ou le secteur dentaire, ainsi qu'une connaissance des compétences administratives essentielles.

Benefits

Health, Dental, and Vision Insurance

Healthcare Spending Account

Paid Time Off

401k

Voluntary Life & Disability Insurance

Employee Assistance Program

Referral Program

Employee Discount Program

Qualifications

• Diplôme de lycée ou équivalent, diplôme d'associé préféré.
• 1-5 ans d'expérience en service à la clientèle, assurance ou dentaire préféré.

Responsibilities

• Gérer les informations financières, effectuer des vérifications d'assurance et préparer des rapports en fin de journée.
• Effectuer diverses tâches cléricales, y compris la programmation des rendez-vous et la gestion des visites.

Skills

Dependability

Customer service

Dental knowledge

Financial reporting

Insurance verification

Clerical tasks

Education

High School Diploma or equivalent

Associate’s degree

Tools

Dental software

Microsoft Office

Job description

Join to apply for the Front Desk Coordinator role at North American Dental Group (NADG).

11 hours ago Be among the first 25 applicants.

Join to apply for the Front Desk Coordinator role at North American Dental Group (NADG).

Open Up a Whole New Dental Experience

Imagine working in a place that delivers best-in-class patient care and focuses on putting every patient first, every visit. Our guiding principle is empathy, and we want you to join us on our mission to transform the dental experience. Our practice partners with North American Dental Group, which provides us with the necessary support to fulfill our purpose of ensuring excellent patient care.

Wondering how this shapes your job experience?

We use our individuality and dental expertise to practice group dentistry and ensure that every patient leaves our office feeling satisfied. Do you have the drive and passion to help others improve their oral health? Come join our team— help us pioneer a new culture of dentistry.

Smiling from Open to Close

Monday-Thursday 8:00AM-5:00PM

Friday 8:00AM-1:00PM

Responsibilities

Skills Required to Make a Great “Impression” on Our Team

• Dependable and skilled in handling financial information, performing insurance verification, and preparing end-of-day reports, always keeping our patients worry-free.
• Perform clerical tasks such as sorting, opening, distributing mail, scanning, photocopying, answering phone calls, greeting visitors/patients, scheduling, verifying, and confirming patient appointments.
• Explain procedures and/or services to patients using dental knowledge.
• Present financial policies and arrangements to patients, collect co-payments, and verify insurance coverage as appropriate.
• Track appointments due to no-shows, cancellations, and late arrivals.

Qualifications

So How Can You “Fill” This Role?

• High School Diploma or equivalent (Associate’s degree preferred).
• 1-5 years of customer service, insurance, or dental experience preferred.
• Knowledge of dental software, Microsoft Office programs, and the ability to learn new programs as needed.

Benefits

• Health, Dental, and Vision Insurance (Full-time employees).
• Healthcare Spending Account.
• Paid Time Off.
• 401k.
• Voluntary Life & Disability Insurance.
• Employee Assistance Program.
• Referral Program.
• Employee Discount Program.

Equal Opportunity Employer

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law.