Front Desk Coordinator

Meridiandentalspecialists; Morgantown (WV); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading dental office is seeking a Front Desk Coordinator to enhance patient experience through excellent service and administrative skills. The ideal candidate will manage patient appointments, financial processes, and contribute to a warm atmosphere focused on patient care. Join a team prioritizing empathy and innovative dental experiences.

Qualifications

• 1-5 years of customer service, insurance, or dental experience preferred.
• Ability to learn new programs quickly.

Responsibilities

• Handle financial information and insurance verification.
• Perform clerical tasks and schedule appointments.
• Explain dental procedures and collect co-payments.

Skills

Customer Service

Insurance Verification

Financial Management

Clerical Skills

Dental Knowledge

Education

High School Diploma or equivalent

Associate's degree (preferred)

Tools

Dental Software

Microsoft Office

Job description

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Overview

Imagine working in a place which delivers best in class patient care and focuses on putting every patient first, every visit. Our guiding principle is empathy, and we want you to join us on our mission to transform the dental experience.

Our practice partners with North American Dental Group which provides us with the necessary support to fulfill our purpose of ensuring excellent patient care.

Wondering how this shapes your job experience? We use our individuality and dental expertise to practice group dentistry and ensure that every patient leaves our office feeling satisfied. Do you have the drive and passion to help others improve their oral health in the way that we do? Come join our team—help us pioneer a new culture of dentistry.

Schedule

Monday-Thursday, 8:00 am - 4:00 pm

Responsibilities

• Dependability and skill in handling financial information, insurance verification, and end-of-day reports to keep patients worry-free
• Perform clerical tasks such as sorting, opening, distributing mail, scanning, photocopying, answering calls, greeting visitors, and scheduling appointments
• Explain procedures and services to patients using dental knowledge
• Present financial policies, collect co-payments, and verify insurance coverage
• Track appointments, no-shows, cancellations, and late arrivals

Qualifications

• High School Diploma or equivalent (Associate's degree preferred)
• 1-5 years of customer service, insurance, or dental experience preferred
• Knowledge of dental software, Microsoft Office, and ability to learn new programs

Equal Opportunity Employer

We are an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, or any other characteristic protected by law.