Front Desk Coordinator

Legacy Behavioral Health Center, Inc.; Town of Florida (NY); On-site; USD 17,000 - 22,000; Part time

Job summary

Legacy Behavioral Health Center, Inc. in Indiantown, FL is seeking a part-time Bilingual Front Desk Coordinator to manage the front desk, process client intake, and support providers and staff.

The role emphasizes accurate data entry, appointment scheduling, and handling co-pays. Qualifications include High School or equivalent, CPR certification, Medical Assistant preferred, and bilingual English/Spanish skills.

Qualifications

• Scheduling and processing appointments for outpatient, psychiatric, and psychological departments.
• Assisting with Prior Authorizations when needed.
• Collecting co-payments and submitting cash and checks to Finance Assistants on a daily basis.
• Entering data as required in the database system.

Responsibilities

• Scheduling and processing appointments for outpatient, psychiatric, and psychological departments.
• Assisting with Prior Authorizations when needed.
• Collecting co-payments for clients and submitting cash and checks to Finance Assistants on a daily basis.
• Effectively communicating with clients, doctors, clinical staff, referral sources, and providers.
• Directing incoming calls to the appropriate departments.
• Maintaining a welcoming and professional demeanor.
• Following medical guidelines when taking vitals signs.
• Generating correspondence and/or invoices as required.

Skills

Bilingual (English/Spanish)

Customer service

Data entry

Education

High School or Equivalent

Medical Assistant Certification

CPR Certification

Bilingual English/Spanish

Job description

Legacy Behavioral Health Center, Inc.

isa community mental health center that has been serving residents of Martin, Okeechobee, St. Lucie, Indian River and Brevard Counties since 2005. We are committed to improving the quality of life and level of performance of emotionally and behaviorally challenged children, adolescents, families and adults through an array of diverse services.

We are currently seeking a BilingualFront Desk Coordinator for ouroffice Indiantown! In Person - PART TIME

Under Supervision, the Front Desk Coordinator is responsible for the overall management of the front desk, processing of incoming clients, providers, and staff members.

Duties include but not limited to:

• Scheduling and processing appointments for outpatient, psychiatric, and psychological departments;
• Assisting with Prior Authorizations when needed;
• Assisting clients with filling out client information forms when needed;
• Collecting co-payments for clients and submittingcash and checks to Finance Assistants on a daily basis;
• Effectively communicating with clients, doctors, clinical staff, referral sources, and providers;
• Re-directing questions and concerns to the appropriate departments;
• Directing incoming calls to the appropriate departments;
• Ensuring clients' confidentiality at all times;
• Maintaining a welcoming and professional demeanor;
• Following medical guidelines when taking vitals signs;
• Entering data as required in the database system;
• Generating correspondence and/or invoices as required.

Bilingual (English/Spanish) isa must.

EDUCATION REQUIREMENTS:

• Minimum of High School or Equivalent;
• Medical Assistant Certification preferred;
• Current CPR Certification;
• Bilingual (English/Spanish)

IMPORTANT NOTES:

• Competitive Hourly Rate.
• THIS IS A PART TIME POSITION