Front Desk Coordinator

Smile Doctors; St. Charles (IL); Hybrid; USD 18,000 - 28,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, vision insurance

401(k) plan

Paid time off

Discounts on braces and aligners

Job summary

Prose Orthodontics in St. Charles, IL, is looking for a Front Desk Coordinator I to provide excellent customer service and administrative support. This role involves greeting patients, handling calls, scheduling appointments, and verifying insurance information.

The ideal candidate will have a High School Diploma and preferably one year of administrative experience. Our culture emphasizes effective communication and a people-first environment, offering competitive salary and benefits, including

Qualifications

• Effective verbal and written communication skills are essential.
• Administrative experience preferred, with bilingualism as a plus.

Responsibilities

• Greet and receive customers, determining the nature of their visit.
• Answer, screen, and route incoming calls; take messages when needed.
• Check-in patients and collect information on their first visit.
• Verify insurance information and notify clinicians of patient arrival.
• Make appointments for returning patients and print appointment reminders.

Skills

Effective communication

Listening skills

Education

High School Diploma or equivalent

Job description

Front Desk Coordinator page is loaded## Front Desk Coordinatorlocations: St. Charles, ILtime type: Full timeposted on: Posted Yesterdayjob requisition id: JR101047Prose Orthodontics is seeking a **Front Desk Coordinator I** to join our growing team.**How you'll make us better:**Greet and receive customers, determines nature of visit, and notifies appropriate team member(s).Performs various administrative duties.* Welcomes visitors to the practice and provides information about clinic features* Answers, screens, and routes incoming calls and takes messages as needed* Checks-in and collects general information from patients on their first visit* Verifies insurance information* Notifies clinicians of patient arrival and readiness* Make appointments for returning patients as necessary* Prints/reprints appointment reminders and school/work excuses* May make changes to the patient schedule as necessary* Coordinates payment arrangements or account resolution* Receives, stores, and delivers shipments and mail* Takes payments and posts to account* Updates charts and patient information* Drives internal marketing initiatives and fosters participation from everyone**Your special skills:**We're proud of our company culture and heritage of awesomeness. If you've got the following, you'll fit right in:* Ability to communicate effectively verbally and in writing* Ability to listen and understand information verbally and in writing**Prerequisites for success:*** High School Diploma or equivalent required* One (1) year of administrative experience preferred* Bilingual a plus, but not required**The Perks:**In exchange for the dynamic contribution you'll bring to our team, we offer:* Competitive salary* Medical, dental, vision and life insurance* Short and long-term disability coverage* 401(k) plan* 2 weeks paid time off in your first year + paid holidays* Discounts on braces and clear aligners for you and your family membersWe exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment.We offer every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person's abilities to help them find success in their career and beyond. We're looking for passionate, innovative professionals who can join us in changing the way the world smiles.Pay Range: $16.50 - $2*This is the perfect opportunity to grow with an expanding organization! Apply today!*