Front Desk Coordinator

Envita Medical Centers - Cancer and Lyme Disease Facility; Scottsdale (AZ); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in healthcare is seeking a Front Desk Coordinator who is enthusiastic and organized. This role involves welcoming patients, managing communications, and ensuring smooth operations at the front desk. The ideal candidate will possess excellent communication skills and a positive demeanor, contributing to a supportive environment for patients. Join a dynamic team that values professionalism and dedication, where your contributions will enhance patient experiences and operational efficiency. If you are a self-starter with a passion for providing exceptional service, this position is an exciting opportunity for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401K Plan

Qualifications

• Exceptional written and verbal communication skills are essential.
• Ability to multitask and maintain organization in a busy environment.

Responsibilities

• Check in patients and guests with a welcoming attitude.
• Coordinate communication with patients and internal departments.
• Perform front desk administrative duties including data entry.

Skills

Verbal Communication

Written Communication

Multitasking

Organizational Skills

Customer Service

Tools

Computer Skills

Job description

Job Title: Front Desk Coordinator

Location: Located specifically in North Scottsdale, at East Bell Road and the 101

Compensation: Starting at $18.00 per hour

Employment Type: Full Time with Benefits (Medical, Life, Dental, Vision, and 401K)

Schedule: Monday through Friday during clinic hours 7:00 a.m.- 6:00 p.m. (8 hour shifts)

JOB DESCRIPTION: We are looking for a polite and enthusiastic Front Desk Coordinator to fill a vacancy at a large health care clinic in north Scottsdale. The candidate must be upbeat and have a positive disposition at all times. Applicants with exceptional written and verbal communication skills are strongly encouraged to apply. The ability to multitask as well as the ability to maintain an organized work environment during high-volume hours is essential. Front Desk Coordinators are expected to remain professional at all times and meet or exceed the expectations of patients.

Front Desk Coordinator Job Responsibilities:

• Responsible for checking in patients and guests with a welcoming attitude
• Ensure communication with patients and internal departments is accounted for and each party has a clear understanding of pertinent information
• Coordinate with clinic staff to follow up on patient requests
• Ensure all necessary medical documentation is processed according to standard procedures
• Answer phone calls professionally and direct them to the appropriate department
• Responsible for front desk administrative duties including scanning paperwork, data entry, and general organization
• Promptly assist in seating patients for internal appointments and hold physicians accountable to ensure productivity
• Maintain patient confidence and protect operations by keeping information confidential
• Maintain quality results by following and enforcing standards

The Ideal Candidate:

• Must be able to speak professionally and communicate effectively at all times
• Must be able to learn and assimilate information rapidly
• Must be cheerful and exude positive energy that helps patients feel you are caring for them
• Must be a self-starter and be able to create structure within their own environment
• Must be able to work and function with ease on a computer
• Must have an ownership spirit who wants to excel at their position

Please note that the final job offer may be contingent on successfully passing a background check and drug screen.