Front Desk Coordinator

Cencora | Pharma solutions; Sacramento (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading healthcare provider is seeking an Administrative Support role at the new Folsom Medical Care Clinic. This position involves providing clerical and administrative support, interacting with patients, and assisting with organizational tasks. The ideal candidate should have a high school diploma and two years of receptionist experience, with strong communication and customer service skills.

Benefits

High quality and low-cost medical plans

Paid Holidays

Continuing Education allowance

Access to free professional development courses

On-site Employee Assistance Program

Qualifications

• 2 years of experience as a receptionist in a professional office setting.
• Ability to work independently and handle constant disruptions.

Responsibilities

• 50% - Receptionist duties including greeting patients and phone access.
• 30% - Facility intercom system operator responsibilities.
• 20% - General administrative duties.

Skills

Clear communication skills

Excellent customer service skills

Multitasking and prioritizing

Adaptability

Time management

Data entry

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Job Summary

#FolsomMOBNonClinical

This position is in the UC Davis Health Folsom Medical Care Clinic and provides support to the clinic and patients. The incumbent is required to interact with individuals from diverse backgrounds and various organizational levels across the entire Health System, Davis Campus, and engage multiple external customers. This position will provide administrative support to the FMCC staff, which will include greeting Patients to the FMCC and A-Phone access. The incumbent will work closely with the Practice Manager to provide miscellaneous clerical and administrative support.

Apply By Date: June 14th, 2025 at 11:59 pm

Minimum Qualifications - For full consideration, applicants are encouraged to upload license and/or certification if required of the position

• High School Diploma or equivalent experience.
• 2 years of experience in Receptionist in a professional office setting.
• Clear communication skills, written and verbal.
• Excellent customer service skills.
• Multitasking and prioritizing skills.
• Ability to be dependable and timely.
• Effective listening skills.
• Abilities to be adaptable and have an empathic demeanor.
• Ability to use positive language.
• Time management and attention to detail skills.
• Familiarity with Microsoft Office.
• Ability to work under pressure.
• Data entry skills.
• Ability to be organized.
• Ability to work independently.
• Ability to work with constant disruptions.
• Microsoft Office knowledge.
• Ability to coordinate scheduling of calendars for management.
• Working knowledge in administrative procedures and processes including word processing, spreadsheet and database applications.

Key Responsibilities

• 50% - Receptionist
• 30% - Facility Intercom System Operator
• 20% - Admin Duties

Department Overview

Opening in September 2025, the three-story, 114,000 square foot Folsom Medical Care Clinic will increase access to high-quality care for Folsom community members. As the first phase of the Folsom Center for Health Master Plan, the UC Davis owned and operated clinic will allow consolidation from three existing leased Folsom clinics and add Imaging and Infusion services for the Folsom community. Services will include Cardiology, Dermatology, Endocrinology, ENT, Eye Center, Family Medicine, General Surgery, Imaging, Internal Medicine, Lab, Medical Oncology, Neurology, Obstetrics, Orthopedics, Pediatrics, Rheumatology and Sports Medicine, in addition to an Infusion Care Clinic and additional Imaging Services including X-ray, MRI, CT, PET, Mammography, Ultrasound and Bone Density.

POSITION INFORMATION

• Salary or Pay Range: $25.76 - $34.93
• Salary Frequency: Hourly
• Salary Grade: 109
• UC Job Title: BLANK AST 2
• UC Job Code: 004723
• Number of Positions: 1
• Appointment Type: Staff: Career
• Percentage of Time: 100%
• Shift (Work Schedule): Monday-Friday, 7am-6pm, 8 hour shift
• Location: Folsom MOB (1426FOLSO)
• Union Representation: CX-Clerical/Admin
• Benefits Eligible: Yes
• This position is 100% on-site
• This is not an H-1B visa opportunity

Benefits

Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility rules by visiting either our handy Benefits Summary for UC Davis Health Employees or Benefits Summary for UC Davis Employees and our Benefits Page.

If you are represented by a union, benefits are negotiated between the University of California (UC) and your union and finalized in a contract. Read your bargaining unit's employment contract, stay abreast of current negotiations and learn about collective bargaining at UC: https://ucnet.universityofcalifornia.edu/labor/bargaining-units/index.html

• High quality and low-cost medical plans to choose from to fit your family’s needs
• UC pays for Dental and Vision insurance premiums for you and your family
• Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave
• Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Continuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Access to free professional development courses and learning opportunities for personal and professional growth
• WorkLife and Wellness programs and resources
• On-site Employee Assistance Program including access to free mental health services
• Supplemental insurance offered including additional life, short/long term disability, pet insurance and legal coverage
• Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles
• Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found here

Physical Demands

• Standing - Occasional Up to 3 Hours
• Walking - Occasional Up to 3 Hours
• Sitting - Frequent 3 to 6 Hours
• Lifting/Carrying 0-25 Lbs - Occasional Up to 3 Hours
• Pushing/Pulling 0-25 Lbs - Occasional Up to 3 Hours
• Bending/Stooping - Occasional Up to 3 Hours
• Squatting/Kneeling - Occasional Up to 3 Hours
• Twisting - Occasional Up to 3 Hours
• Reaching overhead - Occasional Up to 3 Hours
• Keyboard use/repetitive motion - Frequent 3 to 6 Hours

Mental Demands

• Sustained attention and concentration - Frequent 3 to 6 Hours
• Complex problem solving/reasoning - Occasional Up to 3 Hours
• Ability to organize & prioritize - Frequent 3 to 6 Hours
• Communication skills - Frequent 3 to 6 Hours
• Numerical skills - Occasional Up to 3 Hours
• Constant Interaction - Frequent 3 to 6 Hours
• Customer/Patient Contact - Frequent 3 to 6 Hours
• Multiple Concurrent Tasks - Frequent 3 to 6 Hours

Work Environment

UC Davis is a smoke and tobacco free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space.

Special Requirements – Please contact your recruiter with questions regarding which activities apply by position

• This is a critical position, as defined by UC Policy and local procedures, and as such, employment is contingent upon clearing a criminal background check(s) and may include drug screening, medical evaluation clearance and functional capacity assessment
• The duties or functions of this position include the handling of cash (or cash equivalents)
• This position is designated as a mandated reporter under CANRA and UC policy, and employment is contingent on compliance with applicable policies, procedures and training requirements

Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

A Culture of Opportunity and Belonging

At UC Davis, we’re committed to solving life’s most urgent challenges and building a healthier, more resilient world. We believe in growing through every challenge, continually striving to improve, and welcoming new perspectives that strengthen our community. We recognize that a vibrant and innovative organization values both individual strengths and shared purpose. The best ideas often emerge when people with different experiences come together.

As you consider joining UC Davis, we invite you to explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education. We believe you belong here. The University of California, Davis is an Equal Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

To view the University of California’s Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

Because we want you to feel seen and valued, our recruitment process at UC Davis supports openness and authenticity. Research shows that some individuals hesitate to apply unless they meet every qualification. You may be an excellent fit for this role-or the next one. We encourage you to apply even if your experience doesn't match every listed requirement. #YouBelongHere

To learn more about our background check program, please visit: https://hr.ucdavis.edu/departments/recruitment/ucd/selection/background-checks