Front Desk Coordinator

Effy Jewelry; New York (NY); On-site; USD 34,440 - 48,216; Full time

Job summary

Effy Jewelry is seeking a Front Desk Coordinator at their New York City headquarters. This role serves as the first point of contact for clients and visitors, ensuring a luxury experience while supporting various departments.

Key responsibilities include managing guest check-ins, answering calls, and maintaining a professional reception area. Ideal candidates have 1-3 years of related experience and strong communication skills, with an hourly rate of $25-$35 based on qualifications.

Qualifications

• 1-3 years of experience in receptionist or customer service roles.
• Professional demeanor in all interactions.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Deliver a polished welcome experience for visitors and clients.
• Manage guest check-ins and building access.
• Support daily operations and maintain office organization.

Skills

Strong communication skills

Highly organized

Attention to detail

Customer service experience

Proficiency in Microsoft Office

Tools

Concur

Job description

Role Overview

As the first point of contact at Effy’s New York City headquarters, the Front Desk Coordinator plays a key role in shaping the daily experience of clients, visitors, vendors, and employees. This position blends luxury hospitality, front desk experience, and office operations support, ensuring a seamless and elevated environment at all times.

This role is ideal for someone who takes pride in delivering a polished, white-glove experience while also gaining exposure to the inner workings of a global luxury jewelry company.

This role is based at our New York City headquarters and requires being onsite five days a week.

Why This Role Matters

This position is central to the smooth operation of our headquarters and serves as the connection point between external guests and internal teams. You will help maintain the professionalism, organization, and flow of a luxury brand environment while supporting multiple departments that drive the business forward.

It is an excellent entry point into a luxury corporate career with exposure to areas such as Human Resources, IT, Facilities, Merchandising, and Operations.

Key Responsibilities

Front Desk & Luxury Experience

• Deliver a warm, polished, and professional welcome experience for all visitors, clients, and employees


• Serve as the first point of contact and represent the Effy brand with professionalism and care


• Answer and route incoming calls with efficiency and discretion


• Manage guest and client check-ins and building access processes


• Maintain an organized, professional, and elevated reception area at all times

Office Operations & Administration

• Support daily headquarters operations to ensure a seamless working environment


• Coordinate vendor arrivals and communicate with internal teams regarding deliveries and pickups


• Maintain accurate records for outgoing appraisals, receipts, and internal tracking systems


• Monitor and manage office supply inventory, pantry, and general workplace needs


• Place orders for office supplies, pantry items, and operational materials


• Maintain organization of shared spaces including reception, pantry, kitchen, and conference areas

Cross-Functional Support

• Partner with teams including HR, IT, Facilities, and Merchandising to support daily operations


• Assist with building systems and guest registration processes


• Support internal coordination related to office needs and communications


• Submit and track corporate card expenses through Concur with accuracy and attention to detail

Qualifications

• 1-3 years of experience as a receptionist, front desk, customer service, or administrative roles preferred


• Strong communication skills and professional demeanor in all interactions


• Highly organized with strong attention to detail and ability to manage multiple priorities


• Comfortable working in a fast-paced, in-person corporate environment


• Ability to maintain discretion when handling sensitive information


• Proficiency in Microsoft Office (Outlook, Word, Excel)


• Experience with expense reporting systems such as Concur is a plus


• Interest in gaining exposure to a luxury brand corporate environment and cross-functional teams

Hourly Rate

$25-$35 per hour, depending on experience and qualifications.

Candidates must have valid work authorization for the U.S. at the time of application and throughout employment; we are not able to sponsor visas.

Effy Jewelry is committed to diversity in its workplace and is proud to offer equal employment opportunities to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other legally protected characteristic in the location in which the candidate is applying. Effy Jewelry applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.