Front Desk Coordinator

Umbareen Mahmood, MD; New York (NY); On-site; USD 80,000 - 100,000; Full time

Job summary

An established industry player in the cosmetic plastic surgery field is seeking a polished Front Desk Patient Coordinator. This role is vital in ensuring patients receive a top-tier experience, embodying professionalism and enthusiasm. The ideal candidate will thrive in a dynamic environment, managing appointments and inquiries while enhancing patient education on various treatments. This position offers a unique opportunity to grow within a close-knit team dedicated to excellence in patient care. If you are passionate about customer service and eager to contribute to a reputable practice, this role is perfect for you.

Benefits

Health Insurance

401(k)

Profit-sharing

On-the-job Training

Opportunities for Advancement

Paid Orientation

Paid Time Off

Paid Training

Qualifications

• 2+ years of customer service experience required.
• Experience in aesthetics or high-end customer service preferred.

Responsibilities

• Answering phone calls and responding to patient inquiries.
• Scheduling patient appointments and managing the weekly schedule.
• Educating patients on skincare and nonsurgical treatments.

Skills

Customer Service

Multitasking

Organizational Skills

Communication Skills

Education

High School Diploma or Equivalent

Tools

Computer Skills

Job description

This range is provided by Umbareen Mahmood, MD. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$28.00/hr - $32.00/hr

Additional compensation types

Commission

Role Description:

Our boutique UES Cosmetic Plastic Surgery Practice is looking for a dedicated, professional, polished, and motivated individual for the position of Front Desk Patient Coordinator. As one of the top Plastic Surgery practices in NYC, this position serves as the face of the practice. The ideal candidate must be polished and committed to providing patients the best white glove experience. In our close-knit practice, patients truly feel they are with friends. We are seeking someone who is passionate about helping others and continuing to evolve with the practice. The ideal candidate is able to multitask, manage situations appropriately, work well in a team, be organized, ask for help when needed, and be proactive. The ideal candidate must have experience in aesthetics or high-end customer service experience.

Responsibilities include:

-Answering phone calls with a professional and enthusiastic approach

-Responding to patient leads/inquiries appropriately and in a timely manner

-Scheduling patient appointments and maintaining the weekly schedule

-Greet patients upon arrival and directing them to room

-Checking patients out

-Working with the office manager to ensure patients are taken care of and the office is running smoothly

-Increasing sales by educating patients on skin care, nonsurgical treatments (injectables, peels, lasers, etc)

Other

This is a boutique high end plastic surgery office and the ideal candidate must have high-end customer service experience. Dermatology/plastic surgery/med spa experience is not required but would be a significant advantage.

Job Type: Full-time

Pay: $28.00 - $32.00 per hour

• Health insurance
• 401(k)
• Profit-sharing
• On-the-job training
• Opportunities for advancement
• Paid orientation
• Paid time off
• Paid training

Schedule:

• Monday to Friday

Ability to commute/relocate:

• New York, NY 10022

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 2 years (Required)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Required)

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

Get notified when a new job is posted.

Sign in to set job alerts for “Front Desk Coordinator” roles.

New York City Metropolitan Area 3 weeks ago

Receptionist / Customer Service Representative

Dental Front Desk Receptionist - Treatment Coordinator

Newark, NJ $30,394.00-$30,394.00 1 month ago

Part-time Assistant to Director of Psychotherapy Center

New York City Metropolitan Area 6 days ago

Department Coordinator, Personal Shopping

Patient Care Assistant/Front Desk Receptionist

New York City Metropolitan Area 1 week ago

New York City Metropolitan Area $44,000.00-$73,000.00 1 week ago

New York City Metropolitan Area 1 week ago

Core Crew (Front Desk & Sales) - FiDi, NY

Customer Service Representative/Receptionist- Williamsburg Animal Clinic - NY

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.