Front Desk Coordinator

Jesamondo Salon & Spa; Natick (MA); On-site; USD 37,000 - 48,000; Full time

Job summary

Jesamondo Salon & Spa is seeking an Administrative Assistant to greet visitors, manage front desk operations, and support a full-service salon and spa lifestyle.

The ideal candidate has strong customer service skills, a welcoming demeanor, and the ability to engage clients while supporting donations, events, and retail activities.

Qualifications

• At least 2 years of customer service is required.
• Salon/Spa experience is highly recommended.
• Flexibility to work a schedule and develop lasting customer relationships.
• Cosmetology license is recommended.

Responsibilities

• Greet and assist visitors at the front desk, providing exceptional customer service
• Help manage all donations, auction items, and charitable events within the community
• Manage phone calls and inquiries with professionalism and courtesy
• Handle cash transactions and maintain accurate cash register operations
• Stock and organize front desk materials and supplies as needed
• Collaborate with team members to ensure a welcoming environment and efficient operations
• Utilize retail skills to assist with sales and inventory management

Skills

Customer service

Front desk experience

Communication

Education

Cosmetology license (recommended)

Job description

Administrative Assistant at

Job Description

Seeking a seasoned administrative assistant who thinks the idea of working in a full-service salon and spa sounds like the perfect environment.

The ideal candidate is someone who loves to interact with people, takes initiative, is detail-oriented, upbeat and welcoming while ensuring great customer service is provided. You will be involved in all aspects of salon/spa life while acting more like a concierge than a front desk staff member.

Experience

• At least 2 years of customer service is required
• Salon/Spa experience is highly recommended
• A commitment to work a flexible schedule, dedication to great customer service, and the ability to develop lasting customer relationships
• Our goal is to provide the best salon experience to every client who walks through our doors, which starts and ends with the front desk team
• Cosmetology license is recommended

Responsibilities

• Greet and assist visitors at the front desk, providing exceptional customer service
• Help manage all donations, auction items, and charitable events within the community
• Manage phone calls and inquiries with professionalism and courtesy
• Handle cash transactions and maintain accurate cash register operations
• Stock and organize front desk materials and supplies as needed
• Collaborate with team members to ensure a welcoming environment and efficient operations
• Utilize retail skills to assist with sales and inventory management