Front Desk Coordinator

Smile Doctors; Havertown (Delaware County); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, vision and life보험

401(k) plan

Paid time off

Holidays

Brace discounts

Job summary

Faust Orthodontics is seeking a Front Desk Coordinator I to join our growing team. You’ll greet patients, determine the nature of visits, answer calls, verify insurance, and handle check-in responsibilities.

You’ll manage appointments, print reminders, coordinate payments, update patient records, and support internal marketing initiatives. A high school diploma and at least one year of administrative experience are preferred; bilingual skills are a plus.

Qualifications

• High school diploma or equivalent required.
• At least 1 year of administrative experience preferred.
• Bilingual a plus, but not required.
• Ability to communicate effectively verbally and in writing.

Responsibilities

• Greet and receive customers, determine nature of visit, and route to appropriate team member(s).
• Answer, screen, and route incoming calls; take messages as needed.
• Check-in patients and collect basic information at first visit; verify insurance details.
• Notify clinicians of patient arrival and readiness; make and adjust appointments as needed.
• Print appointment reminders and school/work excuses; update charts and patient information.
• Coordinate payments and account resolutions; manage shipments and mail.
• Support internal marketing initiatives and staff participation.

Skills

Communication

Listening

Bilingual

Education

High School Diploma or equivalent

Job description

Looking for a career that makes you smile?Faust Orthodontics is seeking a Front Desk Coordinator I to join our growing team.How you’ll make us better:Greet and receive customers, determines nature of visit, and notifies appropriate team member(s).Performs various administrative duties.Welcomes visitors to the practice and provides information about clinic featuresAnswers, screens, and routes incoming calls and takes messages as neededChecks-in and collects general information from patients on their first visitVerifies insurance informationNotifies clinicians of patient arrival and readinessMake appointments for returning patients as necessaryPrints/reprints appointment reminders and school/work excusesMay make changes to the patient schedule as necessaryCoordinates payment arrangements or account resolutionReceives, stores, and delivers shipments and mailTakes payments and posts to accountUpdates charts and patient informationDrives internal marketing initiatives and fosters participation from everyoneYour special skills:We’re proud of our company culture and heritage of awesomeness. If you’ve got the following, you’ll fit right in:Ability to communicate effectively verbally and in writingAbility to listen and understand information verbally and in writingPrerequisites for success:High School Diploma or equivalent requiredOne (1) year of administrative experience preferredBilingual a plus, but not requiredThe Perks:In exchange for the dynamic contribution you’ll bring to our team, we offer:Competitive salaryMedical, dental, vision and life insuranceShort and long-term disability coverage401(k) plan2 weeks paid time off in your first year + paid holidaysDiscounts on braces and clear aligners for you and your family membersWhy Faust Orthodontics?We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment.We offer every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person’s abilities to help them find success in their career and beyond. We’re looking for passionate, innovative professionals who can join us in changing the way the world smiles.This is the perfect opportunity to grow with an expanding organization! Apply today!