Front Desk Coordinator

Omega Health; Chantilly (VA); On-site; USD 35,000 - 50,000; Full time

Job summary

Omega Health in Chantilly, Virginia, is seeking a reliable and friendly Front Desk Coordinator to join their team. This role involves greeting visitors, managing phone calls, and ensuring smooth daily operations. Ideal candidates will have at least 2 years of experience in a fast-paced environment, strong organizational skills, and the ability to handle confidential information.

Applicants must be ready to contribute to a welcoming atmosphere while supporting a person-centered environment. If you are passionate about delivering high-quality service, apply today!

Qualifications

• Minimum 2 years of experience in a fast-paced office administration or customer service role.
• Experience in medical, healthcare, or vocational support environment highly desirable.
• Proficiency in handling highly confidential information with discretion.

Responsibilities

• Greet clients and families with a warm, professional attitude.
• Answer incoming phone calls and transfer calls to the correct departments.
• Maintain neat digital and physical filing systems.
• Monitor visitors entering and leaving the facility for safety compliance.
• Assist management with scheduling and light data entry.

Skills

Exceptional verbal and written communication skills

Proficiency with Microsoft Office Suite

Strong organizational skills

Ability to handle confidential information

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

The Mission: Why This Role Matters

At Omega Day Center, we are dedicated to providing a safe, welcoming, and vibrant environment for our clients. We pride ourselves on offering top-tier care, engaging activities, and a supportive atmosphere. As the first face our clients and families see, our Front Desk team plays a vital role in setting a positive, compassionate tone for the entire day.

Job Summary:

We are looking for a highly organized individual with excellent interpersonal skills who is passionate about supporting a person-centered environment. A reliable, friendly, and energetic Front Desk Coordinator to join our team. In this role, you will be the heart of our lobby—greeting visitors, managing phone calls, checking in clients, and keeping our daily operations running smoothly. If you love multitasking, have a heart for helping others, and possess great communication skills, we want to hear from you!

Key Responsibilities:

• Welcome & Reception: Greet clients, families, vendors, and staff with a warm, professional attitude. Assist with the morning check-in and afternoon check-out processes.
• Communication Hub: Answer incoming phone calls, take accurate messages, transfer calls to the correct departments, and handle general email inquiries.
• Administrative Support: Maintain neat digital and physical filing systems, sort and distribute mail, and keep the lobby and reception area clean and organized.
• Safety & Compliance: Monitor visitors entering and leaving the facility, ensuring everyone signs in according to center safety protocols.
• Coordination: Assist management with scheduling, light data entry, and notifying staff when visitors or deliveries arrive.

Qualifications & Requirements:

• Education: High school diploma or equivalent (Associate’s degree or relevant certification is a plus).
• Experience: Minimum 2 years of experience in a fast-paced office administration, customer service, or receptionist role. Experience in a medical, healthcare, or vocational support environment is highly desirable.
• Skills: Exceptional verbal and written communication skills; proficiency with Microsoft Office Suite (Word, Excel, Outlook). Ability to handle highly confidential information (HIPAA/protected health information) with discretion.
• Strong organizational skills: The ability to multitask effectively in a bustling environment.
• Basic computer proficiency: Word, Excel, email, and willingness to learn our check-in software.
• Certifications: Must pass state-mandated background check and fingerprinting. Current First Aid and CPR certification (or willingness to obtain immediately upon hire) and proof of up-to-date vaccinations are required.

Working Conditions:

• This is a full-time position, Monday through Friday.

Ready to Lead?

If you are a dedicated professional driven by a mission of service and the challenge of high-level support, apply today!

Apply directly to this link: https://omegahealth.bamboohr.com/careers/338?source=aWQ9MTI%3D