Front Desk Coordinator

Two Rivers Dental; Belmont (NC); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

PTO

Holiday Pay

401k

Monthly bonuses

and more

Job summary

Two Rivers Dental in Belmont, NC is seeking an experienced Front Desk Coordinator to join our growing team. You will provide warm patient service, verify insurance details, answer phones, schedule appointments, and manage check-in/check-out procedures while presenting treatment plans to patients.

The role emphasizes accurate insurance verifications, friendly communication, and a collaborative approach with the clinical team to ensure a smooth patient experience.

Qualifications

• Dental front office experience is required.
• Knowledge of dental insurance terminology and benefits.
• Experience presenting treatment plans to patients.
• Excellent communication skills (verbal and written).
• Strong interpersonal and relationship-building abilities.

Responsibilities

• Provide exceptional customer service.
• Verify insurance and complete detailed benefit breakdowns.
• Answering phones and routing calls.
• Schedule appointments and manage calendar.
• Check patients in and out.
• Collect co-payments.
• Present and discuss treatment plans with patients.

Skills

Front desk experience

Dental insurance knowledge

Treatment plan presentation

Communication skills

Interpersonal skills

Job description

Our office is growing and looking for an experienced Front Desk Coordinator!

Benefits Include:

• Health, Dental, and Vision Insurance
• PTO
• Holiday Pay
• 401k
• Monthly bonuses
• and more

Responsibilities:

• Provide exceptional customer service
• Verifying Insurance and completing detailed benefit breakdowns
• Answering phones
• Scheduling appointments
• Checking patients in and out
• Collecting co-payments
• Presenting treatment plans

Skills:

• Dental Front Office experience required
• Working Knowledge of dental insurance
• Experience presenting treatment plans
• Excellent communication skills
• Interpersonal and relationship-building skills