Front Desk Coordinator

Avon-Oral-and-Maxillofacial-Surgery; Avon (IN); On-site; USD 34,000 - 52,000; Full time

Job summary

Avon Oral & Maxillofacial Surgery is seeking a Front Desk Office Coordinator to manage patient interactions, scheduling, and front-desk operations. You will handle phone inquiries, patient check-in, payments, and treatment plan conversions while coordinating with surgical teams.

The ideal candidate brings a patient-centered attitude, strong communication, and prior administrative experience in dental or medical settings.

Qualifications

• Experience in dental/medical administrative roles preferred.
• Strong multitasking ability in a fast-paced office.
• Excellent verbal and written communication.
• Patient-centered attitude with focus on satisfaction.
• Ability to schedule appointments and manage front-desk tasks.

Responsibilities

• Answer phones and schedule patient appointments.
• Check patients in and post payments accurately.
• Prepare and convert treatment plans when needed.
• Coordinate surgeries and ensure proper preparations.
• Collaborate with team to improve office efficiency.

Skills

Patient service

Multitasking

Communication skills

Administrative skills

Team collaboration

Adaptability

Education

High school diploma or equivalent

Job description

The following position is for employment with:Avon Oral & Maxillofacial Surgery6695 E US Hwy 36, Avon, IN 46123POSITION PURPOSEWe are seeking a dynamic and dedicated Front Desk Office Coordinator to join our top-tier Oral Surgery Practice. This is a rare opportunity to become an integral part of our successful team, where exceptional patient care is our primary focus. Our rewarding environment is perfect for high-performing team members looking to make a meaningful impact on patient experiences and practice efficiency.PRINCIPAL RESPONSIBILITIES AND DUTIESPatient Interaction: Expertly answer the phone, assist patients in scheduling appointments, and create patient accounts.Administrative Support: Check patients in, post payments, and convert treatment plans with accuracy and efficiency.Surgery Coordination: Assist with scheduling surgeries and ensure all necessary preparations are made.Team Collaboration: Work closely with other professionals to form a highly effective team, handling administrative tasks seamlessly.Versatility and Adaptability: Embrace a wide range of responsibilities and opportunities for learning and growth within the practice.MINIMUM QUALIFICATIONSPatient-Centric Attitude: Genuinely serve our patients at every level, enhancing patient satisfaction and increasing office efficiency.Positive Impact: Positively influence patients, coworkers, referring offices, and the practice as a whole.Educational Background: Completion of high school or equivalent is required.Experience Preferred: Previous oral surgery, dental, or medical experience is preferred.Administrative Skills: Proven administrative experience with a track record of growth or improvement within previous positions.Multitasking Ability: Demonstrated ability to multitask and be a self-starter in a fast-paced environment.Customer Service Expertise: Experienced with customer service techniques, ensuring a superior patient experience.Communication Skills: Superior communication skills, both verbal and written, are essential for effective interaction with patients and team members.Adaptability: Willingness to take on other duties as assigned and adapt to the evolving needs of the practice.ABOUT US ORAL SURGERY MANAGEMENTBy joining US Oral Surgery Management (USOSM), you become part of a dynamic and forward-thinking organization made up of best-in-class Oral and Maxillofacial practices. Together, we have the POWER to achieve more, by creating a positive impact on the communities we serve and reinforcing our position as a top leader in the industry. We believe in the POWER of teamwork, where every member contributes to our collective success. Whether you're in clinical operations, administration, support services, etc., your role is crucial to achieving our shared mission: fueling innovation and clinical excellence, while driving worthwhile outcomes for our practices.Our POWER Values form the foundation of our ability to deliver exceptional healthcare experiences and achieve sustainable growth.Passion for Patient CareOutstanding ResultsWinning AttitudeEmbracing Continuous ImprovementRespect for Self and OthersPlease note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.the work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.