Dental Front Desk Coordinator

Orofacial & Dental Implant Surgery; Orlando (FL); On-site; USD 38,000 - 48,000; Full time

Job summary

Orofacial & Dental Implant Surgery is seeking a proactive Dental Front Desk Office Coordinator to join our Orlando practice. You will manage patient flow, schedule surgeries, and handle payments while delivering a superior patient experience.

In this role, you will coordinate with clinicians and staff to ensure smooth administrative operations, maintain accurate patient records, and adapt to changing priorities in a fast-paced dental office environment.

Qualifications

• High school diploma or equivalent required.
• 3+ years dental front desk experience preferred.
• Experience in oral surgery/medical settings preferred.
• Strong multitasking and organizational skills.
• Excellent verbal and written communication.
• Customer service oriented.

Responsibilities

• Answer phone calls and assist patients with scheduling.
• Check patients in, post payments, and manage patient accounts.
• Coordinate scheduling of surgeries and prepare necessary items.
• Convert treatment plans accurately and efficiently.
• Collaborate with team to ensure smooth office operations.

Skills

Patient interaction

Multitasking

Communication

Customer service

Administrative skills

Scheduling

Education

High school diploma or equivalent

Job description

The following position is for employment with:Orofacial & Dental Implant Surgery12780 Waterford Lakes Pkwy Ste 110, Orlando, FL 32828POSITION PURPOSEWe are seeking a dynamic and dedicated Dental Front Desk Office Coordinator to join our top-tier Oral Surgery Practice. This is a rare opportunity to become an integral part of our successful team, where exceptional patient care is our primary focus. Our rewarding environment is perfect for high-performing team members looking to make a meaningful impact on patient experiences and practice efficiency.PRINCIPAL RESPONSIBILITIES AND DUTIESPatient Interaction: Expertly answer the phone, assist patients in scheduling appointments, and create patient accounts.Administrative Support: Check patients in, post payments, and convert treatment plans with accuracy and efficiency.Surgery Coordination: Assist with scheduling surgeries and ensure all necessary preparations are made.Team Collaboration: Work closely with other professionals to form a highly effective team, handling administrative tasks seamlessly.Versatility and Adaptability: Embrace a wide range of responsibilities and opportunities for learning and growth within the practice.MINIMUM QUALIFICATIONSPatient-Centric Attitude: Genuinely serve our patients at every level, enhancing patient satisfaction and increasing office efficiency.Positive Impact: Positively influence patients, coworkers, referring offices, and the practice as a whole.Educational Background: Completion of high school or equivalent is required.Experience Preferred: Previous oral surgery, dental, or medical experience is preferred.Administrative Skills: Proven administrative experience with a track record of growth or improvement within previous positions.Multitasking Ability: Demonstrated ability to multitask and be a self-starter in a fast-paced environment.Customer Service Expertise: Experienced with customer service techniques, ensuring a superior patient experience.Communication Skills: Superior communication skills, both verbal and written, are essential for effective interaction with patients and team members.Adaptability: Willingness to take on other duties as assigned and adapt to the evolving needs of the practice.Previous Experience/Education:3 years or more dental front desk experienceABOUT US ORAL SURGERY MANAGEMENTBy joining US Oral Surgery Management (USOSM), you become part of a dynamic and forward-thinking organization made up of best-in-class Oral and Maxillofacial practices. Together, we have the POWER to achieve more, by creating a positive impact on the communities we serve and reinforcing our position as a top leader in the industry. We believe in the POWER of teamwork, where every member contributes to our collective success. Whether you're in clinical operations, administration, support services, etc., your role is crucial to achieving our shared mission: fueling innovation and clinical excellence, while driving worthwhile outcomes for our practices.Our POWER Values form the foundation of our ability to deliver exceptional healthcare experiences and achieve sustainable growth.Passion for Patient CareOutstanding ResultsWinning AttitudeEmbracing Continuous ImprovementRespect for Self and OthersPlease note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.the work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.