Front Desk Coordinator

Socket.dev; Columbus (OH); On-site; USD 23,000 - 30,000; Full time

Job summary

US Oral Surgery Management is seeking a Front Desk Office Coordinator for Ellis & Evans Oral Surgery in Columbus, OH. The role focuses on greeting patients, scheduling appointments, and managing administrative tasks to support efficient operations.

The position emphasizes patient-centered care, effective communication, and the ability to multitask in a fast-paced dental environment. Applicants should have a high school diploma and some administrative experience; prior dental/medical exposure is

Qualifications

• Administrative skills with growth trajectory in previous roles.
• Ability to multitask in a fast-paced dental/medical setting.
• Experience in customer service to ensure superior patient experience.
• Strong verbal and written communication abilities.
• Patient-centric attitude to enhance satisfaction and efficiency.
• Collaborative teamwork with other professionals.

Responsibilities

• Answer the phone and assist patients with scheduling appointments.
• Check patients in, post payments, and convert treatment plans with accuracy.
• Coordinate appointments and monitor the schedule for smooth operations.
• Collaborate with team to handle administrative tasks.
• Adapt to a wide range of responsibilities with opportunities for growth.

Skills

Administrative Skills

Multitasking

Customer Service

Communication Skills

Patient-Centric Attitude

Team Collaboration

Education

High School Diploma or Equivalent

Job description

Job Details

Job Location: OH02 Upper Arlington - Columbus, OH, Position Type: FT1, Salary Range: $17.00 - $22.00Hourly, The following position is for employment with: Ellis & Evans Oral Surgery 760 Communications Parkway Suite 100, Columbus, Ohio 43214

POSITION PURPOSE

We are seeking a dynamic and dedicated Front Desk Office Coordinator to join our top-tier Oral Surgery Practice. This is a remarkable opportunity to become an integral part of our successful team, where exceptional patient care is our primary focus. Our rewarding environment is perfect for high-performing team members looking to make a meaningful impact on patient experiences and practice efficiency.

PRINCIPAL RESPONSIBILITIES AND DUTIES

Patient Interaction: Expertly answer the phone, assist patients in scheduling appointments, and create patient accounts.

Administrative Support: Check patients in, post payments, convert treatment plans with accuracy and efficiency, and generate correspondence.

Appointment Coordination: Assist with scheduling, preparing charts, calculating financial responsibilities, and monitoring and adjusting the schedule to ensure smooth operations.

Team Collaboration: Work closely with other professionals to form a highly effective team, handling administrative tasks seamlessly.

Versatility and Adaptability: Embrace a wide range of responsibilities and opportunities for learning and growth within the practice.

MINIMUM QUALIFICATIONS

Patient-Centric Attitude: Genuinely serve our patients at every level, enhancing patient satisfaction and increasing office efficiency.

Positive Impact: Positively influence patients, coworkers, referring offices, and the practice as a whole.

Educational Background: Completion of high school or equivalent is required.

Experience Preferred: Previous oral surgery, dental, or medical experience is preferred.

Administrative Skills: Proven administrative experience with a track record of growth or improvement within previous positions.

Multitasking Ability: Demonstrated ability to multitask and be a self-starter in a fast-paced environment.

Customer Service Expertise: Experienced with customer service techniques, ensuring a superior patient experience.

Communication Skills: Superior communication skills, both verbal and written, are essential for effective interaction with patients and team members.

Adaptability: Willingness to take on other duties as assigned and adapt to the evolving needs of the practice.

ABOUT US ORAL SURGERY MANAGEMENT

By joining US Oral Surgery Management (USOSM), you become part of a dynamic and forward-thinking organization made up of best-in-class Oral and Maxillofacial practices. Together, we have the POWER to achieve more, by creating a positive impact on the communities we serve and reinforcing our position as a top leader in the industry. We believe in the POWER of teamwork, where every member contributes to our collective success.

Whether you're in clinical operations, administration, support services, etc., your role is crucial to achieving our shared mission: fueling innovation and clinical excellence, while driving worthwhile outcomes for our practices. Our POWER Values form the foundation of our ability to deliver exceptional healthcare experiences and achieve sustainable growth.

Passion for Patient Care Outstanding Results Winning Attitude Embracing Continuous Improvement Respect for Self and Others

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.