Front Desk Coordinator

U.S. Oral Surgery Management; Avon (IN); On-site; USD 26,000 - 32,000; Full time

Job summary

Avon Oral & Maxillofacial Surgery is seeking a Front Desk Office Coordinator in Avon, IN. This full-time role focuses on delivering exceptional patient care, managing appointments, and supporting surgical scheduling with accuracy.

The position emphasizes strong communication, multitasking ability, and a patient-centric attitude within a fast-paced oral surgery practice. Competitive hourly pay and a collaborative team environment are offered.

Qualifications

• Must have patient-centric attitude and be able to positively influence patients and staff.
• Completion of high school or equivalent required; dental/medical experience preferred.
• Demonstrated administrative experience and ability to multitask in a fast-paced setting.
• Excellent customer service skills and strong communication, both verbal and written.

Responsibilities

• Answer phones and help patients schedule appointments and create accounts.
• Check patients in, post payments, and translate treatment plans accurately.
• Assist with scheduling surgeries and ensure proper prep.
• Collaborate with team to maintain efficient office operations.
• Be adaptable and willing to take on additional duties as needed.

Skills

Patient-centric attitude

Positive impact

High school diploma

Oral surgery/dental experience

Administrative skills

Multitasking

Customer service

Communication skills

Adaptability

Education

High school diploma or equivalent

Job description

Job Details: Job Location: IN01 AVON - AVON, IN, Position Type: FT1, Salary Range: $19.00 - $23.00Hourly, The following position is for employment with:

Avon Oral & Maxillofacial Surgery

6695 E US Hwy 36, Avon, IN 46123

POSITION PURPOSE

We are seeking a dynamic and dedicated Front Desk Office Coordinator to join our top-tier Oral Surgery Practice. This is a rare opportunity to become an integral part of our successful team, where exceptional patient care is our primary focus. Our rewarding environment is perfect for high-performing team members looking to make a meaningful impact on patient experiences and practice efficiency.

PRINCIPAL RESPONSIBILITIES AND DUTIES

• Patient Interaction: Expertly answer the phone, assist patients in scheduling appointments, and create patient accounts.
• Administrative Support: Check patients in, post payments, and convert treatment plans with accuracy and efficiency.
• Surgery Coordination: Assist with scheduling surgeries and ensure all necessary preparations are made.
• Team Collaboration: Work closely with other professionals to form a highly effective team, handling administrative tasks seamlessly.
• Versatility and Adaptability: Embrace a wide range of responsibilities and opportunities for learning and growth within the practice.

MINIMUM QUALIFICATIONS

• Patient-Centric Attitude: Genuinely serve our patients at every level, enhancing patient satisfaction and increasing office efficiency.
• Positive Impact: Positively influence patients, coworkers, referring offices, and the practice as a whole.
• Educational Background: Completion of high school or equivalent is required.
• Experience Preferred: Previous oral surgery, dental, or medical experience is preferred.
• Administrative Skills: Proven administrative experience with a track record of growth or improvement within previous positions.
• Multitasking Ability: Demonstrated ability to multitask and be a self-starter in a fast-paced environment.
• Customer Service Expertise: Experienced with customer service techniques, ensuring a superior patient experience.
• Communication Skills: Superior communication skills, both verbal and written, are essential for effective interaction with patients and team members.
• Adaptability: Willingness to take on other duties as assigned and adapt to the evolving needs of the practice.

ABOUT US ORAL SURGERY MANAGEMENT

By joining US Oral Surgery Management (USOSM), you become part of a dynamic and forward-thinking organization made up of best-in-class Oral and Maxillofacial practices. Together, we have the POWER to achieve more, by creating a positive impact on the communities we serve and reinforcing our position as a top leader in the industry. We believe in the POWER of teamwork, where every member contributes to our collective success. Whether you're in clinical operations, administration, support services, etc., your role is crucial to achieving our shared mission: fueling innovation and clinical excellence, while driving worthwhile outcomes for our practices.

• Passion for Patient Care
• Outstanding Results
• Winning Attitude
• Embracing Continuous Improvement
• Respect for Self and Others

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

the work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.