Front Desk Coordinator

U.S. Oral Surgery Management; Burke (VA); On-site; USD 30,307 - 38,572; Full time

Job summary

U.S. Oral Surgery Management in Burke, VA is seeking a Front Desk Office Coordinator to join our busy oral surgery practice. You will greet patients, schedule appointments, post payments, and help ensure smooth operation of daily activities with accuracy and a patient-focused approach.

This role requires strong communication, multitasking, and the ability to adapt within a fast-paced environment. Prior dental/medical office experience is preferred; the team offers a supportive, growth-oriented

Qualifications

• Patient-Centric attitude with focus on patient satisfaction and office efficiency.
• Positively influence patients, coworkers, referring offices, and the practice as a whole.
• Educational background: completion of high school or equivalent (required).
• Experience preferred: prior oral surgery, dental, or medical experience.
• Administrative skills: proven experience with growth or improvement in prior roles.
• Ability to multitask and be a self-starter in a fast-paced environment.
• Customer service expertise with emphasis on superior patient experience.
• Excellent verbal and written communication skills.

Responsibilities

• Patient Interaction: answer the phone, help scheduling, create patient accounts.
• Administrative Support: check patients in, post payments, convert treatment plans accurately.
• Surgery Coordination: assist with scheduling surgeries and ensure proper preparations.
• Team Collaboration: work with professionals to maintain an efficient team.
• Versatility and Adaptability: take on varied duties and grow with practice.

Skills

Patient-centric attitude

Multitasking

Communication skills

Customer service

Self-starter

Education

High school diploma or equivalent

Job description

Job Location: Burke, VA 22015 | Position Type: Full Time | Salary Range: $22.00 - $28.00 Hourly

Position Purpose

We are seeking a dynamic and dedicated Front Desk Office Coordinator to join our top-tier Oral Surgery Practice. This is a rare opportunity to become an integral part of our successful team, where exceptional patient care is our primary focus. Our rewarding environment is perfect for high-performing team members looking to make a meaningful impact on patient experiences and practice efficiency.

Principal Responsibilities and Duties

• Patient Interaction: Expertly answer the phone, assist patients in scheduling appointments, and create patient accounts.
• Administrative Support: Check patients in, post payments, and convert treatment plans with accuracy and efficiency.
• Surgery Coordination: Assist with scheduling surgeries and ensure all necessary preparations are made.
• Team Collaboration: Work closely with other professionals to form a highly effective team, handling administrative tasks seamlessly.
• Versatility and Adaptability: Embrace a wide range of responsibilities and opportunities for learning and growth within the practice.

Minimum Qualifications

• Patient-Centric Attitude: Genuinely serve our patients at every level, enhancing patient satisfaction and increasing office efficiency.
• Positive Impact: Positively influence patients, coworkers, referring offices, and the practice as a whole.
• Educational Background: Completion of high school or equivalent is required.
• Experience Preferred: Previous oral surgery, dental, or medical experience is preferred.
• Administrative Skills: Proven administrative experience with a track record of growth or improvement within previous positions.
• Multitasking Ability: Demonstrated ability to multitask and be a self-starter in a fast-paced environment.
• Customer Service Expertise: Experienced with customer service techniques, ensuring a superior patient experience.
• Communication Skills: Superior communication skills, both verbal and written, are essential for effective interaction with patients and team members.
• Adaptability: Willingness to take on other duties as assigned and adapt to the evolving needs of the practice.

Disclaimer

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.