Front Desk Concierge – Welcoming Residents & Guests

Lake Travis Independent Living; Lakeway (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k)

Paid time off

Holiday pay

Daily Pay

Perk Spot discounts

Job summary

Spectrum Retirement Communities is seeking a front desk receptionist for a full-time role. The position operates Thursday through Sunday, greeting visitors, answering phone lines, and directing inquiries to the appropriate staff.

You will respond to resident and family questions, assist with emergency situations, and keep the front lobby orderly. The ideal candidate has a high school diploma, comfort with office technology, and strong communication skills to work with residents, families, and

Qualifications

• High School diploma or equivalent is required.
• Experience in an office environment, answering phones, or customer service preferred.
• Technology skills are important.
• Must be self-motivated, organized, and professional.
• Must be able to work independently and handle multiple tasks at one time.
• Strong communication skills are critical. You will need to be able to work with potential residents, current residents, family members, and team members.

Responsibilities

• Greet and direct all visitors to the front desk in a friendly and helpful way.
• Answer all incoming phone calls and transfer the calls or take messages as appropriate.
• Respond to resident and family member questions and concerns.
• Respond to and appropriately handle emergency situations.
• Monitor and maintain the cleanliness of the front lobby and entrance area.

Skills

Strong communication

Technology skills

Office experience

Self-motivation

Organization

Independent work

Multitasking

Education

High School diploma or equivalent

Job description

Spectrum Retirement Communities is seeking a front desk receptionist for a full-time role. The position operates Thursday through Sunday, greeting visitors, answering phone lines, and directing inquiries to the appropriate staff.

You will respond to resident and family questions, assist with emergency situations, and keep the front lobby orderly. The ideal candidate has a high school diploma, comfort with office technology, and strong communication skills to work with residents, families, and