Front Desk Concierge | Welcoming Residents & Calls

Spectrum Retirement Communities, LLC; Mason (OH); On-site; USD 20,000 - 23,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k)

Paid time off

Daily Pay

PerkSpot discounts

Job summary

Spectrum Retirement Communities, LLC is seeking a front desk associate in Mason, OH. You will greet visitors, answer calls, assist residents and family members, handle emergencies, and maintain lobby cleanliness.

The role emphasizes friendliness, organization, and strong communication in a care-focused community. The position offers eligibility for a range of benefits and requires a high school diploma with customer service experience.

Qualifications

• High School diploma or equivalent is required.
• Experience in an office environment, answering phones, or customer service preferred.
• Technology skills are important.
• Must be self-motivated, organized, and professional.
• Must be able to work independently and handle multiple tasks at one time.
• Strong communication skills are critical. You will need to be able to work with potential residents, current residents, family members, and team members.

Responsibilities

• Greet and direct all visitors to the front desk in a friendly and helpful way.
• Answer all incoming phone calls and transfer the calls or take messages as appropriate.
• Respond to resident and family member questions and concerns.
• Respond to and appropriately handle emergency situations.
• Monitor and maintain the cleanliness of the front lobby and entrance area.

Skills

Strong communication

Multitasking

Independent work

Customer service

Technology skills

Professionalism

Education

High School diploma or equivalent

Job description

Spectrum Retirement Communities, LLC is seeking a front desk associate in Mason, OH. You will greet visitors, answer calls, assist residents and family members, handle emergencies, and maintain lobby cleanliness.

The role emphasizes friendliness, organization, and strong communication in a care-focused community. The position offers eligibility for a range of benefits and requires a high school diploma with customer service experience.