Front Desk Concierge — Welcoming, Admin & Safety Champion

Sunrise Senior Living; Thousand Oaks (CA); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Medical benefits

Retirement plan

PTO & holidays

Bonus program

MyFlexPay

Job summary

Sunrise Senior Living in Thousand Oaks, CA is seeking a Front Desk Concierge to warmly welcome residents, families, and visitors while maintaining a safe, organized community experience. This role supports sales inquiries, move-in prep, and administrative tasks at a fast-paced front desk.

Requirements include a High School Diploma or GED, strong communication and organizational skills, and proficiency with Microsoft Office.

Qualifications

• High School Diploma or GED required.
• Strong customer service and communication skills are essential.
• Organized with excellent time management and follow-through.
• Able to multitask in a fast-paced environment.
• Proficiency in Microsoft Office and basic computer systems.

Responsibilities

• Greet visitors, residents, and families with professionalism and warmth.
• Answer and route calls promptly, taking accurate messages.
• Provide community overviews and support the Sales team with inquiries.
• Assist with move-in preparations and marketing materials.
• Maintain a welcoming front desk and Bistro area.
• Support recruitment efforts and administrative data entry.
• Manage appointments, mail distribution, and resident rosters.
• Monitor safety protocols, visitor sign-in, and emergency procedures.
• Process meal tickets and assist with basic office tasks.

Skills

Customer service

Communication skills

Time management

Multitasking

Confidentiality

Professionalism

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

Sunrise Senior Living in Thousand Oaks, CA is seeking a Front Desk Concierge to warmly welcome residents, families, and visitors while maintaining a safe, organized community experience. This role supports sales inquiries, move-in prep, and administrative tasks at a fast-paced front desk.

Requirements include a High School Diploma or GED, strong communication and organizational skills, and proficiency with Microsoft Office.