Front Desk Concierge — Purposeful Senior Living

Sunrise Senior Living Mgmt Inc; Leawood (KS); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life, and Dis

Retirement Savings Plans

Employee Assistant Program / Discount

Paid time off (PTO)

myFlexPay

Tuition Reimbursement

Job summary

Sunrise Senior Living Mgmt Inc is seeking a Front Desk Concierge to warmly welcome residents, families, and visitors while ensuring a safe, organized community experience. You will answer calls, coordinate messages, support the Sales team, and assist with move-in prep and marketing materials.

The role requires a High School Diploma or GED, strong customer service and communication skills, and the ability to multitask in a fast-paced environment.

Qualifications

• High School Diploma or GED required.
• Strong customer service and communication skills are essential.
• Organized with excellent time management and follow-through.
• Comfortable multitasking in a fast-paced environment.
• Proficiency in Microsoft Office and basic computer systems.
• Ability to maintain professionalism and confidentiality.

Responsibilities

• Greet visitors, residents, and prospective families with professionalism and warmth.
• Answer and route calls promptly, taking accurate messages.
• Provide community overviews and support the Sales team with inquiries.
• Assist with move-in preparations and marketing materials.
• Maintain a welcoming front desk and Bistro area.
• Support recruitment efforts and administrative data entry.
• Manage appointments, mail distribution, and resident rosters.
• Monitor safety protocols, visitor sign-in, and emergency procedures.
• Process meal tickets and assist with basic office tasks.

Skills

Customer service

Communication

Organized

Time management

Multitasking

Confidentiality

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

Sunrise Senior Living Mgmt Inc is seeking a Front Desk Concierge to warmly welcome residents, families, and visitors while ensuring a safe, organized community experience. You will answer calls, coordinate messages, support the Sales team, and assist with move-in prep and marketing materials.

The role requires a High School Diploma or GED, strong customer service and communication skills, and the ability to multitask in a fast-paced environment.