Front Desk Concierge — Warm Welcome, Multi-Task Pro

Spectrum Retirement Communities, LLC.; Washington (MO); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k)

Job summary

Spectrum Retirement Communities is seeking a friendly front desk receptionist to greet visitors and direct them to the appropriate area. You will answer phones, take messages, and respond to resident or family inquiries while maintaining a welcoming lobby environment.

This role requires strong communication, organizational skills, and the ability to handle multiple tasks independently. Prior experience in customer service or office settings is preferred, and a professional demeanor is essential

Qualifications

• High School diploma or equivalent is required.
• Experience in an office environment, answering phones, or customer service preferred.
• Technology skills are important.
• Must be self-motivated, organized, and professional.
• Must be able to work independently and handle multiple tasks at one time.
• Strong communication skills are critical. You will need to be able to work with potential residents, current residents, family members, and team members.

Responsibilities

• Greet and direct all visitors to the front desk in a friendly and helpful way.
• Answer all incoming phone calls and transfer the calls or take messages as appropriate.
• Respond to resident and family member questions and concerns.
• Respond to and appropriately handle emergency situations.
• Monitor and maintain the cleanliness of the front lobby and entrance area.

Skills

Customer service

Phone handling

Communication

Education

High School diploma or equivalent

Tools

Office software

Job description

Spectrum Retirement Communities is seeking a friendly front desk receptionist to greet visitors and direct them to the appropriate area. You will answer phones, take messages, and respond to resident or family inquiries while maintaining a welcoming lobby environment.

This role requires strong communication, organizational skills, and the ability to handle multiple tasks independently. Prior experience in customer service or office settings is preferred, and a professional demeanor is essential