Front Desk Concierge & Visitor Experience

Service Corporation International; Bradenton (FL); On-site; USD 24,000 - 32,000; Full time

Job summary

Service Corporation International in Florida is seeking a friendly front desk receptionist to warmly greet families and visitors, answer phones, and route inquiries. You will support the office with light clerical tasks and maintain a welcoming environment.

This role requires professionalism and respect for sensitive situations. The position emphasizes strong MS Office skills, excellent communication, and the ability to multitask in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• Six months of general office or receptionist experience preferred.
• Proficient in MS Office and basic data entry.

Responsibilities

• Greet guests and visitors, offering assistance at the entrance.
• Notify staff when appointments arrive and escort guests to the appropriate room.
• Answer routine questions about services, products and directions.
• Escalate customer service or security issues to management.
• Receive and manage deceased belongings following chain of custody procedures.
• Answer, screen, and route incoming calls.
• Provide beverages and amenities to families as needed.
• Maintain guest waiting area and general space upkeep.
• Receive mail and packages.
• Maintain organized files and records.
• Light typing, proofreading, data entry or printing.

Skills

MS Office Suite

Phone etiquette

Customer service

Interpersonal skills

Multitasking

Education

High School Diploma or equivalent

Tools

Telephone system

Copier

Fax machine

Job description

Service Corporation International in Florida is seeking a friendly front desk receptionist to warmly greet families and visitors, answer phones, and route inquiries. You will support the office with light clerical tasks and maintain a welcoming environment.

This role requires professionalism and respect for sensitive situations. The position emphasizes strong MS Office skills, excellent communication, and the ability to multitask in a fast-paced environment.