Front Desk Concierge & VIP Guest Host

Humanitarian Hotels; Scottsdale, Northern (AZ, KY); Hybrid; USD 22,000 - 28,000; Part time

Benefits offered by this job

Daily Pay

Free Telemedicine

Virtual Mental Health care

Health Insurance options

401k Plan + Company Match

Paid Time Off

Holiday Pay

Pet Insurance

Employee Assistance Program

Job summary

Schulte Hospitality Group in Scottsdale is seeking a dynamic, service-oriented Guest Service Representative to join our team. This part-time front desk role emphasizes personal recognition, guest satisfaction, and efficient check-in/check-out processes.

Ideal candidates have at least one year in front desk operations with strong communication skills. SHG offers daily pay, comprehensive benefits, and an employee-focused environment designed to support growth in our hospitality-driven team.

Qualifications

• Minimum of one year in Front Desk Operations
• In-depth knowledge of hotel Front Desk operations
• Minimum of High School education

Responsibilities

• Greets guests as they arrive, focus on personal recognition
• Reviews arrival lists daily and assists in preparing and assembling welcome amenities
• Escort VIPs to room and check them in prior to arrival
• Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed
• Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with proper cash handling procedures and report all cash over/ shorts to management.
• Keep front desk area clean and organized.
• Assisting with lobby activation as needed.
• Utilize proper procedures when handling guest PPI data.
• Follow checklist when going through check in or check out with guest . Always retrieve necessary identification documents and form of payment upon arrival.
• Attends promptly to guest needs and inquiries
• Perform various other duties as assigned
• Perform various other duties as assigned to meet business objectives

Skills

Basic computer skills

Effective verbal and written沟?

Education

One year Front Desk Operations

High School diploma

Job description

Schulte Hospitality Group in Scottsdale is seeking a dynamic, service-oriented Guest Service Representative to join our team. This part-time front desk role emphasizes personal recognition, guest satisfaction, and efficient check-in/check-out processes.

Ideal candidates have at least one year in front desk operations with strong communication skills. SHG offers daily pay, comprehensive benefits, and an employee-focused environment designed to support growth in our hospitality-driven team.