Front Desk Concierge Sundays Off Growth Opportunities

National Vision, Inc.; Missouri; On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

401k with match

Parental leave

Eyewear discount

College scholarship program

Education courses

Internal promotions

Job summary

National Vision, Inc. is seeking a part-time Receptionist to greet customers, manage calls, and assist with appointment flow in our St. Louis area store. You will maintain patient records and support daily office operations with a friendly, professional demeanor.

The ideal candidate has 0–2 years of related experience, strong organizational skills, and the ability to handle multiple phone lines while providing excellent service. This role emphasizes teamwork and growth within the company.

Qualifications

• High school diploma or equivalent.
• 0-2 years related experience or training preferred.
• Experience handling multiple phone lines preferred.
• Strong organizational skills required.

Responsibilities

• Ensure high quality customer service while following safety protocols.
• Maintain smooth flow of customers through the store.
• Answer, screen, and forward incoming calls.
• Process and understand managed care plans with insurance docs.
• Provide customers with basic and accurate information.
• Schedule and confirm appointments, follow-up visits and classes.
• File patient records daily and prepare for next-day appointments.
• Check order status and notify customers of delays.
• Keep reception area tidy and stocked with materials.
• Receive, sort, distribute mail and manage office supplies inventory.
• Participate in mandatory communication meetings.

Skills

Customer service

Phone etiquette

Organizational skills

Multitasking

Education

High School Diploma

Job description

National Vision, Inc. is seeking a part-time Receptionist to greet customers, manage calls, and assist with appointment flow in our St. Louis area store. You will maintain patient records and support daily office operations with a friendly, professional demeanor.

The ideal candidate has 0–2 years of related experience, strong organizational skills, and the ability to handle multiple phone lines while providing excellent service. This role emphasizes teamwork and growth within the company.