Front Desk Concierge - Senior Living Guest Experience

Commonwealth Senior Living at the Devonshire; Hampton (VA); Presencial; USD 21 000 - 25 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical, dental, and vision insurance

Company-paid life insurance

Disability options

401(k) retirement savings plan

Paid time off

Employee assistance program

Additional voluntary benefits

Resumo da oferta

Commonwealth Senior Living at the Devonshire is seeking a part-time/ full-time Concierge to greet guests, manage front desk operations and assist the Community Leadership Team with administrative tasks. The role requires a courteous, professional demeanor and the ability to handle multiple calls and visitors with discretion.

Qualified candidates will have a high school education, strong English communication, basic computer skills, and a genuine interest in serving the geriatric population.

Qualificações

• High school education or equivalent required.
• Must be able to read, write, speak and understand the English language.
• Prior experience in working with public.
• Basic computer skills preferred.
• Must be comfortable with a multi-line telephone system.
• Good physical and mental health; PPD screening required.
• Interest in people, especially the geriatric population.
• Ability to work without close supervision and to follow verbal and written instructions.
• Must use tact and courtesy in dealing with staff, residents and visitors.
• Must communicate effectively with all levels of management, employees and outside contacts.
• Willing to perform non-professional duties.
• Level-headed in emergency situations and have a sense of responsibility.
• Spirit of cooperation and enthusiasm.
• Attend mandatory meetings and training sessions.
• Maintain confidentiality.

Responsabilidades

• Receive guests and visitors, have them sign in.
• Assist visitors in finding resident rooms.
• Answer telephone and take messages.
• Announce appointments to staff.
• Type memos, correspondence and reports as requested.
• Sort mail and distribute items to mailboxes, residents, and departments.
• Create a warm, personal atmosphere at the front desk.
• Maintain confidentiality of resident information.

Conhecimentos

Public interaction

Telephone system

English language

Basic computer skills

Interpersonal skills

Geriatrics interest

Formação académica

High school diploma/equivalent

Descrição da oferta de emprego

Commonwealth Senior Living at the Devonshire is seeking a part-time/ full-time Concierge to greet guests, manage front desk operations and assist the Community Leadership Team with administrative tasks. The role requires a courteous, professional demeanor and the ability to handle multiple calls and visitors with discretion.

Qualified candidates will have a high school education, strong English communication, basic computer skills, and a genuine interest in serving the geriatric population.