Patient Scheduling Coordinator

AdventHealth; Sebring (FL); On-site; USD 22,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Paid Time Off from Day One

403-B Retirement Plan

Parental Leave

Job summary

AdventHealth in Sebring, FL is seeking a Full-time Scheduling Specialist to manage patient calendars and coordinate staffing for home health services. You will handle patient reassignments, initiate infection control forms, and support clinical staff via the EMR system.

The role requires a High School Diploma and 1+ related experience, with a valid driver's license. Strong office skills and teamwork are essential for daily operations and regulatory compliance.

Qualifications

• Demonstrates ability to read, write, and type legibly in English.
• Knowledge of medical terminology and electronic medical records.
• Proficiency with Microsoft Word/Excel/Outlook; internet skills.
• Complete AdventHealth Home Care Orientation and Training as required.

Responsibilities

• Manages the schedule for all patients and edits schedules for employees calling in sick, ensuring timely reassignment of patients.
• Initiates infection control forms and uploads them as “Employee Infection Report” in HR Console.
• Receives second calls from field staff during times clinical supervisors are unavailable and refers clinical questions to Manager or Director as necessary.
• Maintains the patient hospitalization log, enters coordination notes in electronic medical records, and updates daily for morning huddle.
• Provides appropriate transfer summary and medication list to the receiving inpatient facility.
• Completes requested schedules according to agency scheduling guidelines, including discharge visits, OASIS collection, recert visits, and rescheduled visits.
• Ensures supervisory visits are scheduled according to agency protocol and regulatory mandates.
• Adjusts service codes related to discharge visits, supervisory visits, and buddy codes considering the entire episode of care.
• Runs all scheduling reports, including Agent Summary Report and Missed Visit Done on Paper Report.
• If PSC is an LPN, receives lab reports, assesses for normality, faxes copies to doctors and pharmacies, informs appropriate staff, and routes to Medical Records.
• Updates employee schedules daily, considering productivity and geographic issues, and discusses assignments with supervisor/manager for approval.
• Serves on at least two agency-wide committees per year as requested.
• Performs other duties as assigned.

Skills

Communication

Medical terminology

EMR knowledge

MS Office

Orientation

Education

High School Diploma

Job description

Our Promise To You

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that

Our Promise To You

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule

Full time

Shift

Day (United States of America)

Address

4200 SUN N LAKE BLVD

City

SEBRING

State

Florida

Postal Code

33872

Job Description

• Manages the schedule for all patients and edits schedules for employees calling in sick, ensuring timely reassignment of patients.
• Initiates infection control forms and uploads them as “Employee Infection Report” in HR Console.
• Receives second calls from field staff during times clinical supervisors are unavailable and refers clinical questions to Manager or Director as necessary.
• Maintains the patient hospitalization log, enters coordination notes in electronic medical records, and updates daily for morning huddle.
• Provides appropriate transfer summary and medication list to the receiving inpatient facility.
• Completes requested schedules according to agency scheduling guidelines, including discharge visits, OASIS collection, recert visits, and rescheduled visits.
• Ensures supervisory visits are scheduled according to agency protocol and regulatory mandates.
• Adjusts service codes related to discharge visits, supervisory visits, and buddy codes considering the entire episode of care.
• Runs all scheduling reports, including Agent Summary Report and Missed Visit Done on Paper Report.
• If the PSC is an LPN, receives lab reports, assesses for normality, faxes copies to doctors and pharmacies, informs appropriate staff, and routes to the Medical Records Department.
• Updates employee schedules daily, considering productivity and geographic issues, and discusses assignments with supervisor/manager for approval.
• Serves on at least two agency-wide committees per year as requested.
• Performs other duties as assigned.

Knowledge, Skills, And Abilities

• Demonstrates ability to communicate by reading, writing and typing legibly, speaking and comprehending English effectively in order to carry out job requirements. [Required]
• Medical terminology knowledge. [Required]
• Knowledge of electronic medical record. [Required]
• Knowledge of basic to intermediate application of Microsoft Office Suite including, Word, Excel, PowerPoint, Outlook as well as internet software. [Required]
• Ability to complete AdventHealth Home Care Orientation and Training, as necessary. [Required]

Education

• High School Grad or Equiv [Required]

Field Of Study

• N/A

Work Experience

• 1+ related experience in medical office. [Required]
• Home Health Agency office experience [Preferred]

Additional Information

• N/A

Licenses And Certifications

• Driver's License (DL) [Required]

Physical Requirements:

(Please click the link below to view work requirements)

Physical Requirements - https://tinyurl.com/23km2677

Pay Range

$16.20 - $25.92

Background Screening Requirement (Florida Law)

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.

Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse:

https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.