Front Desk Concierge – RV Resort Guest Experience

Acquisitions; Georgetown (TX); On-site; USD 32,000 - 46,000; Full time

Job summary

Great Escapes RV Resorts in Texas is seeking a Front Desk Associate to provide information on resort services, activities, and surrounding areas. You will assist guests with check-in/check-out, inquiries, and reservations, while maintaining calm under pressure and delivering exceptional guest service.

The role requires strong computer skills, cash handling experience, and weekend availability. You will be the first point of contact, ensuring a welcoming and organized experience for guests across

Qualifications

• Previous cash handling experience.
• Previous computer experience.
• Ability to perform in a fast-paced and sometimes stressful environment.
• Ability to multi task.
• Enthusiastic about interacting and helping guests.
• Receptive to special requests.
• Willing to follow instructions and take direction.
• Must be available during the weekend.
• Must be okay with sweeping and mopping/ cleaning.

Responsibilities

• Assist guests during check-in and check-out, phone interaction, and face-to-face interaction.
• Assist guests with questions, directions, event schedules, and other information regarding the Resort to help create an experience for our guests.
• Strong computer skills and knowledge are required.
• Modifying reservations to accommodate guests.
• Monitoring all guest while in the store.
• Follow all rules and policies.
• Must stay calm in highly stressful situations and be knowledgeable of emergency procedures.

Skills

Cash handling

Computer experience

Multi-tasking

Guest interaction

Stays calm under pressure

Follow instructions

Weekend availability

Cleaning duties

Job description

Great Escapes RV Resorts in Texas is seeking a Front Desk Associate to provide information on resort services, activities, and surrounding areas. You will assist guests with check-in/check-out, inquiries, and reservations, while maintaining calm under pressure and delivering exceptional guest service.

The role requires strong computer skills, cash handling experience, and weekend availability. You will be the first point of contact, ensuring a welcoming and organized experience for guests across