Guest Experience Front Desk Associate

Acquisitions; Jerome (ID); On-site; USD 19,000 - 25,000; Part time

Job summary

Great Escapes RV Resorts in Jerome, Idaho seeks a Front Desk team member to deliver friendly guest services, process check-ins/outs, and provide information about resort services and local activities. The role requires strong computer skills, cash handling experience, the ability to multi-task in a fast-paced environment, and a calm demeanor during stressful situations.

Weekend availability and willingness to perform light cleaning are also essential.

Qualifications

• Previous cash handling experience.
• Previous computer experience.
• Ability to perform in a fast-paced and sometimes stressful working environment.
• Ability to multi task.
• Enthusiastic about interacting and helping guests.
• Receptive to special requests.
• Willing to follow instructions and take direction.
• Must be available during the weekend.
• Must be okay with sweeping and mopping/ cleaning.

Responsibilities

• Assist guests during check-in and check-out, phone interaction, and face-to-face interaction.
• Assist guests with questions, directions, event schedules, and other information regarding the Resort to help create an experience for our guests.
• Strong computer skills and knowledge are required.
• Modifying reservations to accommodate guests.
• Monitoring all guest while in the store
• Follow all rules and policies.
• Must stay calm in highly stressful situations and be knowledgeable of emergency procedures.

Skills

Cash handling

Computer experience

Fast-paced environment

Multi-tasking

Guest interaction

Special requests

Follow instructions

Weekend availability

Cleaning

Job description

Great Escapes RV Resorts in Jerome, Idaho seeks a Front Desk team member to deliver friendly guest services, process check-ins/outs, and provide information about resort services and local activities. The role requires strong computer skills, cash handling experience, the ability to multi-task in a fast-paced environment, and a calm demeanor during stressful situations.

Weekend availability and willingness to perform light cleaning are also essential.