Front Desk Concierge: Hospitality with Purpose (PT)

Sunrise Senior Living; Highland, Northern (IL, KY); Hybrid; USD 21,000 - 26,000; Part time

Benefits offered by this job

Medical, Dental, Vision, Life, and Dis

Retirement Savings Plans

Paid time off (PTO), sick time, and on

myFlexPay offered to get paid within a

Tuition Reimbursement

Employee Assistant Program / Discount

Job summary

Sunrise Senior Living in Highland Park, IL is seeking a Part-time Concierge to welcome residents, families, and visitors and to keep the front desk organized and efficient. You will route calls, assist with move-in preparations, and support the Sales team with inquiries.

The role emphasizes hospitality, professionalism, and confidentiality in a fast-paced senior living environment with opportunities for growth and benefits.

Qualifications

• High School Diploma or GED required.
• Strong customer service and communication skills.
• Organized with excellent time management and follow-through.
• Comfortable multitasking in a fast-paced environment.
• Proficiency in Microsoft Office and basic computer systems.
• Ability to maintain professionalism and confidentiality.

Responsibilities

• Greet visitors, residents, and prospective families with professionalism and warmth.
• Answer and route calls promptly, taking accurate messages.
• Provide community overviews and support the Sales team with inquiries.
• Assist with move-in preparations and marketing materials.
• Maintain a welcoming front desk and Bistro area.
• Support recruitment efforts and administrative data entry.
• Manage appointments, mail distribution, and resident rosters.
• Monitor safety protocols, visitor sign-in, and emergency procedures.
• Process meal tickets and assist with basic office tasks.

Skills

Customer service

Communication

Time management

Multitasking

Microsoft Office

Professionalism

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Sunrise Senior Living in Highland Park, IL is seeking a Part-time Concierge to welcome residents, families, and visitors and to keep the front desk organized and efficient. You will route calls, assist with move-in preparations, and support the Sales team with inquiries.

The role emphasizes hospitality, professionalism, and confidentiality in a fast-paced senior living environment with opportunities for growth and benefits.