Front Desk Concierge - Part-Time, Resident Care

Spectrum-Retirement-3; Lone Tree (CO); Sur place; USD 23 000 - 26 000; Temps partiel

Résumé du poste

Spectrum Retirement Communities in Lone Tree, Colorado, is seeking a part-time front desk receptionist to greet visitors, direct them, answer phones, and respond to resident inquiries with professionalism. You will handle emergencies, maintain lobby cleanliness, and coordinate with residents and team members.

A high school diploma and strong communication are required, with customer service experience preferred.

Qualifications

• High School diploma or equivalent is required.
• Experience in an office environment, answering phones, or customer service preferred.
• Technology skills are important.
• Must be self-motivated, organized, and professional.
• Must be able to work independently and handle multiple tasks at one time.
• Strong communication skills are critical. You will need to be able to work with potential residents, current residents, family members, and team members.

Responsabilités

• Greet and direct all visitors to the front desk in a friendly and helpful way
• Answer all incoming phone calls and transfer the calls or take messages as appropriate
• Respond to resident and family member questions and concerns
• Respond to and appropriately handle emergency situations
• Monitor and maintain the cleanliness of the front lobby and entrance area

Connaissances

Customer service

Communication skills

Multitasking

Technology skills

Professionalism

Formation

High School diploma or equivalent

Description du poste

Spectrum Retirement Communities in Lone Tree, Colorado, is seeking a part-time front desk receptionist to greet visitors, direct them, answer phones, and respond to resident inquiries with professionalism. You will handle emergencies, maintain lobby cleanliness, and coordinate with residents and team members.

A high school diploma and strong communication are required, with customer service experience preferred.