Front Desk Concierge - Luxury Resort

BENCHMARK; Hammock Beach (FL); Vor Ort; USD 18.000 - 26.000; Vollzeit

Zusammenfassung

Pyramid Global Hospitality's Hammock Beach Golf Resort & Spa in Florida is seeking a Front Desk Agent to provide warm, knowledgeable service at check-in/out and assist guests with local information.

The ideal candidate is energetic, customer-focused and able to work in a fast-paced environment, including weekends and holidays, with strong communication and computer skills. Competitive hourly pay with benefits and growth opportunities are offered.

Qualifikationen

• High school diploma or equivalent.
• Outgoing and engaging personality.
• Excellent verbal and written communication skills.
• Computer skills.
• Ability to work in a fast-paced setting.
• Ability to stand for the duration of the shift.
• Must be available to work various shifts including weekends and holidays.

Aufgaben

• Check guests in and out, ensuring proper credit and that special requests are noted.
• Provide Knowledge about hotel amenities and local area to guests.
• Resolve issues and WOW guests through service recovery when things aren’t right.
• Promote and sell hotel programs.
• Interact professionally with hotel staff and assist other departments as needed.

Kenntnisse

Outgoing personality

Communication skills

Computer skills

Fast-paced environment

Stand for long shifts

Weekend/holiday availability

Impact on guests

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Pyramid Global Hospitality's Hammock Beach Golf Resort & Spa in Florida is seeking a Front Desk Agent to provide warm, knowledgeable service at check-in/out and assist guests with local information.

The ideal candidate is energetic, customer-focused and able to work in a fast-paced environment, including weekends and holidays, with strong communication and computer skills. Competitive hourly pay with benefits and growth opportunities are offered.