Front Desk Concierge (Part-Time)

Stratton Amenities; Pennsylvania; On-site; USD 22,000 - 32,000; Full time

Job summary

Stratton Amenities is seeking engaging, energetic, friendly, and professional individuals to provide outstanding service for our residents and guests in our luxury residential high-rises. The ideal candidate is passionate about hospitality and guest experiences.

Responsibilities include greeting residents and visitors, anticipating needs, logging packages, monitoring security, and maintaining high standards. Weekend and holiday availability is required; prior hospitality experience is preferred.

Qualifications

• Weekend and Holiday availability.
• Excellent verbal and written communication.
• Excellent problem-solving skills.
• Interpersonal and guest service abilities.
• Organized, proactive and self-motivated.
• Neat, groomed appearance and professional demeanor.

Responsibilities

• Greet and direct residents and visitors with a pleasant attitude.
• Provide anticipatory service and ensure smooth accommodations.
• Log guest packages, manage deliveries and inventory audits.
• Monitor lobby safety and conduct property patrols.
• Maintain high standards and perform other duties as assigned.
• Work flexible schedules including nights, weekends and holidays.

Skills

Verbal communication

Written communication

Problem solving

Interpersonal skills

Guest service

Organized

Self-motivated

Under pressure decisions

Job description

Philadelphia, United States | Posted on 07/08/2026

Stratton Amenities is a full-service concierge solution providing luxury, hotel-style front desk concierge services for upscale apartments and condominium buildings. Our mission is to create the most hospitable experience for our associates, residents and clients.

We are seeking engaging, energetic, friendly, and professional individuals to provide outstanding service for our residents and guests in our luxury residential high-rises. The ideal candidate is passionate about providing exceptional hospitality and guest experiences.

Shifts Available:

Must have weekend availability

Position Requirements

• Weekend and Holiday availability
• Excellent verbal and written communication skills
• Excellent problem-solving skills
• Takes pride and ownership in the position and property
• Ability to listen and react quickly to residents' and guests' requests in a genuine manner
• Have at least two year of hospitality experience
• Possess amazing interpersonal skills and exceptional guest service abilities
• Be organized, proactive, productive and self-motivated showing a positive attitude
• Maintain a neat and professionally well-groomed appearance
• Think clearly, quickly and efficiently and make concise decisions even under pressure

Main Responsibilities

• Greet and direct residents and visitors with a pleasant attitude
• Exceed residents' and guests' expectations by providing anticipatory service and ensuring smooth accommodations
• Cultivate and retain cohesive relationships with residents, vendors and contractors
• Accurately log guest packages, ensure timely delivery and perform package inventory audits
• Monitor lobby and surveillance cameras and patrol property to ensure resident safety and security
• Walk the premises to ensure the highest standards are being met
• Perform all other duties as assigned
• Must be able to work flexible schedules including nights, weekends and holidays

Experience Requirements

• Experience in hospitality or upscale customer service or retail
• Must have experience delivering exceptional service

Stratton Amenities is an equal opportunity employer.

We strongly believe diversity and inclusion are essential to making connections in a culture of service.