Front Desk Concierge & Guest Services

Sage Hospitality Group; Boston (MA); On-site; USD 45,000 - 47,000; Full time

Benefits offered by this job

Health insurance

Employee discounts

Meal per shift

Transit benefits

Job summary

Hotel Commonwealth in Kenmore Square, Boston, seeks a friendly front desk associate to warmly welcome guests and manage check-in/check-out with accuracy. You’ll respond to reservations and inquiries, process payments, and uphold exceptional service standards in a dynamic, independent hotel environment.

Fluent English, strong cash-handling skills, and a courteous demeanor are essential. Join Sage Hospitality Group and be part of a team that values hospitality, community, and timely guest

Qualifications

• High school diploma or equivalent.
• Fluent in English (oral and written).
• Experience in cash handling and customer service helpful.
• Able to manage multiple tasks with attention to detail.

Responsibilities

• Greet guests and complete standard check-in/check-out procedures.
• Answer inquiries and handle reservations and guest concerns.
• Process payments accurately and balance cash at shift end.
• Provide timely, professional information and services to guests.
• Maintain detailed, organized hotel records and communications.

Skills

Customer service

Cash handling

English fluency

Phone etiquette

Education

High School diploma or equivalent

Tools

Cash register systems

Job description

Hotel Commonwealth in Kenmore Square, Boston, seeks a friendly front desk associate to warmly welcome guests and manage check-in/check-out with accuracy. You’ll respond to reservations and inquiries, process payments, and uphold exceptional service standards in a dynamic, independent hotel environment.

Fluent English, strong cash-handling skills, and a courteous demeanor are essential. Join Sage Hospitality Group and be part of a team that values hospitality, community, and timely guest