Courtesy Clerk-1

Equity LifeStyle Properties; Town of Florida (NY); On-site; USD 28,000 - 34,000; Full time

Job summary

Equity LifeStyle Properties (ELS) is hiring a Courtesy Clerk-1 in Donna, Texas. The role focuses on delivering exceptional guest and resident service, acting as a primary point of contact, processing payments, and coordinating maintenance requests.

You will work closely with the Property Manager to resolve inquiries promptly, emphasize customer satisfaction, and handle conflicts with professionalism in a dynamic resort-community setting.

Qualifications

• High school diploma or equivalent.
• 1+ year in customer service.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and ability to learn new systems.

Responsibilities

• Provide exceptional customer service to guests and residents.
• Act as property liaison and answer questions in person or by phone.
• Process payments and deposits, run reports, and submit maintenance requests.
• Coordinate with the Property Manager and communicate inquiries promptly.
• Prioritize customer satisfaction and address conflicts and problems.

Skills

Customer service

Attention to detail

Organizational skills

Computer literacy

Education

High school diploma or equivalent

Job description

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! ELS is hiring for the position of Courtesy Clerk-1 in Donna, Texas.

What you'll do:

Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest and resident experiences.

Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone. Process payments and deposits. Run reports and submit maintenance request forms to ensure office efficiency. Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner. Prioritize customer satisfaction, address conflicts and solve problems promptly.

Experience & skills you need:

High school diploma or equivalent experience.

1+ years of experience in customer service with exceptional customer service skills.

Strong organizational skills and meticulous attention to detail.

Computer literacy and the ability to learn new systems.

We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.

As an Equal Opportunity Employer, we welcome and thank all applicants.

Equity LifeStyle Properties (NYSE: ELS) is the leading operator of Manufactured Home Communities, RV Resorts and Campgrounds in North America. Our appealing properties, located in the most desirable regions of the country, offer a variety of homes and camping options to meet a wide range of customers' needs. ELS has a strong national presence with more than 400 communities and resorts in 32 states and British Columbia and a team of more than 4000 employees.