Front Desk Concierge — Flexible Schedule

GPI Investment LLC; Houston (TX); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

401k

Dental insurance

Employee discounts

Flexible schedule

Health insurance

Paid time off

Vision insurance

Holiday Pay

Job summary

GPI Investment LLC in Houston’s Chinatown is seeking a Front Desk Agent to warmly welcome guests and provide information about hotel facilities and local attractions. The role requires strong communication, a professional demeanor, and the ability to manage check-ins, payments, and inquiries with accuracy.

Proficiency in Word/Excel is helpful, and bilingual skills are a plus. You will work with a friendly team, maintain a neat front desk, handle calls, emails, and occasional night audit duties,

Qualifications

• Excellent verbal and written English communication.
• Professional attitude and strong sense of responsibility.
• Willingness to learn additional office software.

Responsibilities

• Greet and welcome guests warmly and professionally
• Manage guest check-ins and check-outs, ensuring accurate information
• Answer phone calls and address guest inquiries efficiently
• Provide guests with information about hotel facilities, services, and local attractions
• Handle guest complaints and resolve issues promptly
• Process payments and maintain accurate financial records
• Assist with night audit duties when necessary
• Keep the front desk area clean and organized

Skills

Guest relations

Communication

Multilingual

Time management

Phone system

Hospitality

Tools

Microsoft Word

Microsoft Excel

Job description

GPI Investment LLC in Houston’s Chinatown is seeking a Front Desk Agent to warmly welcome guests and provide information about hotel facilities and local attractions. The role requires strong communication, a professional demeanor, and the ability to manage check-ins, payments, and inquiries with accuracy.

Proficiency in Word/Excel is helpful, and bilingual skills are a plus. You will work with a friendly team, maintain a neat front desk, handle calls, emails, and occasional night audit duties,