Front Desk Concierge at Oceanfront Luxury Resort

Davidson Hospitality Group; Florida; On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical Coverage

Dental & Vision Coverage

24/7 Teledoc service

Free Maintenance Medications

Pet Insurance

Hotel Discounts

Tuition Reimbursement

Paid Time Off

401K Match

Job summary

The Don CeSar in St. Pete Beach, Florida, is seeking a friendly Front Desk Agent to warmly welcome guests and manage check-in/check-out processes. You will respond to inquiries, provide local recommendations, and collaborate with hotel teams to ensure seamless experiences.

Ideal candidates will have customer service experience in hospitality, strong communication skills, and the ability to multitask in a fast-paced environment. Flexible scheduling, including evenings and weekends, is required.

Qualifications

• Must have strong customer service experience, preferably in hospitality
• Excellent communication and interpersonal skills
• Cash handling experience required
• Ability to stay calm under pressure and solve issues
• Proficiency with hotel computer systems and PMS software
• Strong organizational and multitasking abilities
• Flexible schedule including evenings, weekends and holidays
• High School diploma or equivalent

Responsibilities

• Provide exceptional guest service and create a positive first impression
• Check guests in and out efficiently and accurately
• Respond promptly to guest inquiries and resolve issues with professionalism
• Advise guests on local attractions, dining, and hotel amenities
• Coordinate with other departments for seamless guest experiences
• Maintain a clean and organized front desk area
• Handle cash and credit card transactions accurately
• Demonstrate attention to detail and proactive guest satisfaction

Skills

Excellent communication

Interpersonal skills

Cash handling

Multitasking

Attention to detail

Customer service

Education

High School diploma or equivalent

Tools

Hotel PMS software

Job description

The Don CeSar in St. Pete Beach, Florida, is seeking a friendly Front Desk Agent to warmly welcome guests and manage check-in/check-out processes. You will respond to inquiries, provide local recommendations, and collaborate with hotel teams to ensure seamless experiences.

Ideal candidates will have customer service experience in hospitality, strong communication skills, and the ability to multitask in a fast-paced environment. Flexible scheduling, including evenings and weekends, is required.