Front Desk Agent - Part Time

Davidson Hospitality Group; Florida; On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical coverage

Dental & Vision

Teledoc

Pet insurance

Hotel discounts

Tuition reimbursement

Paid time off

401K match

Job summary

The Don CeSar, a landmark on St. Pete Beach, is hiring a Front Desk Agent managed by Davidson Hospitality Group. You will be the welcoming face, managing check-ins/check-outs, answering guest inquiries, and guiding guests on local attractions and hotel amenities.

This role supports collaboration across departments to ensure a seamless guest experience. We seek friendly, service-driven individuals with strong communication skills, cash handling experience, and the ability to work evenings,

Qualifications

• Previous experience in a customer service or hospitality role.
• Excellent communication and interpersonal skills.
• Cash handling experience required.
• Ability to work flexible schedules including evenings, weekends, and holidays.
• Familiarity with hotel PMS software.
• Strong organizational and multitasking abilities.

Responsibilities

• Provide exceptional guest service and a positive first impression.
• Handle check-ins/check-outs accurately and efficiently.
• Respond to guest inquiries and resolve issues with professionalism and empathy.
• Offer recommendations on local attractions, dining, and hotel amenities.
• Collaborate with other departments for seamless guest experiences.
• Maintain a clean and organized front desk area.
• Handle cash and card transactions accurately.
• Demonstrate attention to detail and proactive guest satisfaction.

Skills

Customer service

Cash handling

Communication

Problem solving

Multitasking

Flexible schedule

Education

High School diploma

Tools

PMS software

Job description

Property Description

The Don CeSar, known as the "Pink Palace" and a legendary landmark on St. Pete Beach, Florida, is looking for talented individuals to join our team! As a job applicant, you'll have the opportunity to work in a world-class, historic resort known for its luxury and elegance. With positions available in front desk, housekeeping, food and beverage, spa, and more, there are ample opportunities for career growth and advancement. Our resort offers stunning oceanfront views, upscale amenities, and a prestigious reputation, creating a truly exceptional work environment. As a member of The Don CeSar team, you'll have the chance to provide unparalleled service to our esteemed guests, work in a supportive team, and be a part of a renowned hospitality brand. Join us in creating unforgettable memories for our guests and become a valued member of our team at The Don CeSar!

Overview

Are you a friendly and outgoing individual with a passion for creating memorable guest experiences? Join our team as a Front Desk Agent and be the welcoming face of our establishment. As a Front Desk Agent, you will play a pivotal role in ensuring our guests feel valued and cared for from the moment they arrive.

Summary:

• Provide exceptional customer service, creating a positive first impression for guests
• Efficiently handle guest check-ins and check-outs, ensuring accuracy and efficiency
• Respond promptly to guest inquiries and resolve any issues or complaints with professionalism and empathy
• Assist guests with recommendations and information about local attractions, dining options, and hotel amenities
• Collaborate with other departments to ensure seamless guest experiences
• Maintain a clean and organized front desk area
• Handle cash and credit card transactions accurately
• Demonstrate a strong attention to detail and a proactive approach to guest satisfaction

Join our team and embark on a rewarding career in hospitality, where you can make a difference in our guests' stay.

Qualifications

• Previous experience in a customer service role, preferably in a hotel or hospitality environment
• Excellent communication and interpersonal skills
• Previous cash handling experience required
• Strong problem-solving abilities and the ability to remain calm under pressure
• Proficiency in computer systems and knowledge of hotel property management software
• Outstanding organizational and multitasking skills
• Availability to work flexible schedules, including evenings, weekends, and holidays
• High School diploma or equivalent

Benefits

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

Inkeeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

• Multiple Tiers of Medical Coverage
• Dental & Vision Coverage
• 24/7 Teledoc service
• Free Maintenance Medications
• Pet Insurance
• Hotel Discounts
• Tuition Reimbursement
• Paid Time Off (vacation, sick, bereavement, and Holidays).
• 401K Match

Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual OrientationDavidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.

Salary Range

Starting from USD $0.00/Hr.