Front Desk Agent – Luxury Resort (Hotel Discounts & PTO)

Davidson Hospitality Group; Florida; Presencial; USD 19 000 - 25 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical coverage

Dental & Vision

Teledoc

Pet insurance

Hotel discounts

Tuition reimbursement

Paid time off

401K match

Resumo da oferta

The Don CeSar, a landmark on St. Pete Beach, is hiring a Front Desk Agent managed by Davidson Hospitality Group. You will be the welcoming face, managing check-ins/check-outs, answering guest inquiries, and guiding guests on local attractions and hotel amenities.

This role supports collaboration across departments to ensure a seamless guest experience. We seek friendly, service-driven individuals with strong communication skills, cash handling experience, and the ability to work evenings,

Qualificações

• Previous experience in a customer service or hospitality role.
• Excellent communication and interpersonal skills.
• Cash handling experience required.
• Ability to work flexible schedules including evenings, weekends, and holidays.
• Familiarity with hotel PMS software.
• Strong organizational and multitasking abilities.

Responsabilidades

• Provide exceptional guest service and a positive first impression.
• Handle check-ins/check-outs accurately and efficiently.
• Respond to guest inquiries and resolve issues with professionalism and empathy.
• Offer recommendations on local attractions, dining, and hotel amenities.
• Collaborate with other departments for seamless guest experiences.
• Maintain a clean and organized front desk area.
• Handle cash and card transactions accurately.
• Demonstrate attention to detail and proactive guest satisfaction.

Conhecimentos

Customer service

Cash handling

Communication

Problem solving

Multitasking

Flexible schedule

Formação académica

High School diploma

Ferramentas

PMS software

Descrição da oferta de emprego

The Don CeSar, a landmark on St. Pete Beach, is hiring a Front Desk Agent managed by Davidson Hospitality Group. You will be the welcoming face, managing check-ins/check-outs, answering guest inquiries, and guiding guests on local attractions and hotel amenities.

This role supports collaboration across departments to ensure a seamless guest experience. We seek friendly, service-driven individuals with strong communication skills, cash handling experience, and the ability to work evenings,