Front Desk Concierge & Administrative Support

CrossCountry Mortgage; Chattanooga (TN, CO); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental

Vision

401K

Short-term disability

Wellness program

Employee assistance program

Job summary

CrossCountry Mortgage in Chattanooga, TN is seeking a Branch Receptionist to support customers and staff by providing timely assistance, answering calls, and coordinating mail and packages within the branch network.

You will assist with meeting room calendars, office supplies, and events, while maintaining discretion with confidential information and delivering service with a professional, friendly demeanor.

Qualifications

• High School Diploma or equivalent.
• Two years’ experience in a similar administrative role.
• Proficient with MS Word, Excel, PowerPoint and Outlook.

Responsibilities

• Provide timely assistance to all CrossCountry Mortgage customers.
• Cover the front desk reception area at all times, securing coverage for absences.
• Answer all incoming telephone calls, routing to appropriate person or voicemail; update directories as needed.
• Maintain Conference, Training, and Meeting room calendars.
• Sort and deliver company mail when necessary.
• Sign for overnight delivery packages as needed.
• Create shipping labels for outgoing packages (FedEx, UPS, etc.).
• Assist with coordination of lunches for meetings and events.
• Provide management with administrative support on projects; maintain discretion in handling requests.
• Order and obtain office supplies; stock inventory weekly.
• Handle client and employee inquiries and cultivate working relationships.
• Perform all other duties as requested or assigned.
• Ability to perform tasks and complete projects with minimal supervision.

Skills

Customer service oriented

Attention to detail

MS Word

Excel

PowerPoint

Outlook

Communication skills

Multitasking

Confidential information handling

Independent decision making

Education

High School Diploma or equivalent

Tools

MS Office Suite

Phone system

Job description

CrossCountry Mortgage in Chattanooga, TN is seeking a Branch Receptionist to support customers and staff by providing timely assistance, answering calls, and coordinating mail and packages within the branch network.

You will assist with meeting room calendars, office supplies, and events, while maintaining discretion with confidential information and delivering service with a professional, friendly demeanor.