Front Desk Concierge & Administrative Assistant (Healthcare)

Rosewood Center for Rehabilitation and Healing; Boca Raton (FL); On-site; USD 28,000 - 42,000; Full time

Job summary

Rosewood Center for Rehabilitation and Healing in Boca Raton, FL, is seeking a friendly, professional Concierge / Administrative Assistant to join our team. This role serves as the first point of contact for residents, families, visitors, and staff, while providing essential administrative support to the facility.

Responsibilities include greeting guests, answering calls, managing inquiries, maintaining a welcoming reception, and performing clerical duties such as filing, data entry, and

Qualifications

• Experience in administrative, receptionist, concierge, or healthcare roles preferred.
• Excellent communication and interpersonal skills.
• Professional, friendly, and compassionate demeanor.
• Strong organizational skills and attention to detail.
• Ability to multitask in a fast-paced environment.
• Experience in a skilled nursing or healthcare setting is a plus.

Responsibilities

• Greet residents, families, visitors, and guests in a warm and professional manner.
• Answer and direct incoming phone calls and respond to general inquiries.
• Assist residents and families with questions, requests, and general concerns.
• Maintain a welcoming and professional reception area.
• Assist with administrative and clerical duties, including filing, scanning, data entry, and document preparation.
• Assist with scheduling appointments and coordinating information as needed.
• Maintain accurate records and handle information with confidentiality.
• Communicate effectively with residents, families, staff, and outside providers.
• Assist the administrative team with daily office operations.
• Receive and distribute mail and other deliveries.
• Provide support with facility events and resident activities when needed.
• Maintain a professional, organized, and customer-service-focused environment.
• Perform other administrative duties as assigned.

Skills

Communication

Organizational skills

Multitasking

Confidentiality

Healthcare environment

Tools

Microsoft Office

Email

Job description

Rosewood Center for Rehabilitation and Healing in Boca Raton, FL, is seeking a friendly, professional Concierge / Administrative Assistant to join our team. This role serves as the first point of contact for residents, families, visitors, and staff, while providing essential administrative support to the facility.

Responsibilities include greeting guests, answering calls, managing inquiries, maintaining a welcoming reception, and performing clerical duties such as filing, data entry, and